Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Restart, Watching DVD, Incomplete Start

02 Oct 2013   #71

Windows 10

Don't quote me on that but i'm almost positive that motherboards from that generation
don't officially support SSD's though I might be wrong on this one.
When did the BSOD's began?

My System SpecsSystem Spec
02 Oct 2013   #72

Windows 7 Professional 64bit

22nd of June, 6 months after the PC upgrade.

The motherboard supports SSD but the drivers are really outdated.
My System SpecsSystem Spec
03 Oct 2013   #73

Windows 7 Professional 64bit
Motherboard CHECK

I checked my motherboard and found NO bad capacitors also my ram modules safety was in place.
My System SpecsSystem Spec

11 Nov 2013   #74

Windows 7 Professional 64bit


I'm back. It seems BOSD wont stop but this time I'm 99% what is causing it. It being a long time since the last BOSD.

As I was doing my usual stuff on Firefox it crashed closed it self and asked me if I want to send a crash report. I wrote a word in the comments and clicked ok then boom BOSD. In the dump file it says something about usb port driver. A few weeks ago firefox got stuck like old times when I was getting more frequent BOSD but that was due to the misplaced memory module. But after a few minutes firefox came back to normal by itself.

After this BOSD I opened the case to check the ram modules which were all in place and locked.
I don't expect to fix this until I get a new PC. I will keep updating the post for the info.

Thank you.
My System SpecsSystem Spec
11 Nov 2013   #75
x BlueRobot


BugCheck D1, {fe64840c, 2, 1, fffff88004a13528}

Probably caused by : hardware ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+90c )
I know this bugcheck uses the probability of hardware, however, this is most likely only caused by the misaligned instruction pointer.

fffff880`04a13528 42084c897a      or      byte ptr [rcx+r9*4+7Ah],cl
I believe the Assembly instruction is using the bitwise OR (||) logical operator on two operands, and then reserving the result into a byte of memory. The pointer is probably used to reference the address in which result of the OR operation is stored at, which I believe is the cl register. I may be wrong though, since I've never written any Assembly code before.

0: kd> u USBPORT!USBPORT_Core_iCompleteDoneTransfer+90c
fffff880`04a13528 42084c897a      or      byte ptr [rcx+r9*4+7Ah],cl <-- Misaligned Instruction Pointer
fffff880`04a1352d 18488b          sbb     byte ptr [rax-75h],cl
fffff880`04a13530 8424e8          test    byte ptr [rax+rbp*8],ah
fffff880`04a13533 0000            add     byte ptr [rax],al
fffff880`04a13535 004c6374        add     byte ptr [rbx+74h],cl
fffff880`04a13539 2460            and     al,60h
fffff880`04a1353b 44897030        mov     dword ptr [rax+30h],r14d
fffff880`04a1353f 488b8424e8000000 mov     rax,qword ptr [rsp+0E8h]
The instruction pointer didn't conform to the memory alignment which the processor uses, I believe data alignment is 16 bytes on x64 systems.

0: kd> !stack
Call Stack : 5 frames
## Stack-Pointer    Return-Address   Call-Site       
00 fffffa80077484b8 fffff80002ecb569 nt!KeBugCheckEx+0 
01 fffffa80077484c0 fffff80002eca1e0 nt!KiBugCheckDispatch+69 
02 fffffa8007748600 fffff88004a13528 nt!KiPageFault+260 
03 fffffa8007748798 0000018000000400 USBPORT!USBPORT_Core_iCompleteDoneTransfer+90c
A certain driver also has caused a illegal page fault, since the IRQL Level 2, only non-paged pool will be accessible (there is reasoning for this) and therefore the page fault wouldn't be serviced by the Memory Manager.

Do you have the latest chipset drivers?
My System SpecsSystem Spec
12 Nov 2013   #76

Windows 7 Professional 64bit

My motherboard is chipset is updated. version, that's the last version that gigabyte is offering.
My System SpecsSystem Spec
13 Nov 2013   #77
x BlueRobot


Have you checked the Intel support page too?
My System SpecsSystem Spec
13 Nov 2013   #78

Windows 7 Professional 64bit

After using their scan utility it says this.

Intel Chipset Software Installation Utility (Chipset INF)
Product Detected Intel® 6, 5, 4, 3, 900 Series Chipsets Current Version Installed This version is valid.

Also this about this utility



My System SpecsSystem Spec
14 Nov 2013   #79
x BlueRobot


Have you tried searching on the Support Page for it manually?
My System SpecsSystem Spec
14 Nov 2013   #80

Windows 7 Professional 64bit

I searched with the red colored word: South Bridge: Intel® ICH9

downloaded and ran as an administrator: infinst_autol

I will wait for the next BSOD then.
My System SpecsSystem Spec

 BSOD Restart, Watching DVD, Incomplete Start

Thread Tools

Similar help and support threads
Thread Forum
Computer restart while watching youtube, movie, pdf. No mini dump file
My computer restarts once every 3 to 5 days. Often in the middle of movie or youtube video or reading pdf file. I have done Memtest86 ram test 4 passes. OCCT psu test 3 hours pass. Don't know what else to do. I have followed the instruction and here is the files. Please help.
BSOD Help and Support
BSOD upon start, restart, sleep etc
Self built computer, recently started over and reinstalled win 7, but this has been going on for months. No matter whether i sleep or restart, i get a "system did not shut down properly" startup prompt, then in windows a similar error where it says i had a BSOD. Here is the log. Event viewer says...
BSOD Help and Support
BSOD occurs frequently on start up & Lappy needs restart
Hi, Quick description of BSOD. Whenever I start my laptop, I get Blue Screen and I had to again restart my lappy. Whenever I restart, i get the message of starting with "System Restore" or "Start Window Normally". Thrice I clicked on System Restore, however I come across same thing whenever I...
BSOD Help and Support
Persistent BSOD 0x00000124 upon restart, start-up
Hi there, I've got an annoying BSOD on a nearly new computer, and I've tried to exhaust possibilities but can't seem to nail it down. Windows Edition: Windows 7 Professional x64 OS, SP1 (full retail version) Processor: Intel(R) Core(TM) i7 CPU Q 740 @1.73GHz 1.73GHz Installed Memory: 8GB ...
BSOD Help and Support
BSOD with Start up sudden system restart
i've been reading this forum and i'm sure my long search of remedy on my laptop would be found here. please see attached file as per your instructions.
BSOD Help and Support
BSOD, incomplete dump
Attempted to do the requested script-run, but a BSoD interrupted that, with no mini-dump. Still trying to figure out why it's not consistently doing the mini-dumps. Below is as much info as I could catch. I will also include what was captured by the script prior to the BSoD that killed the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:02.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App