BSOD using Labview driver usbser.sys

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  1. Posts : 5
    Windows 7 Home Premium 64bit
       #1

    BSOD using Labview driver usbser.sys


    Hello
    Have been getting BSOD recently using Labview 2011 (acquiring data through usb port), after 10 min system crash.
    I've tried changing usbser.sys driver using version 6.1.7600.13385 (14/07/2009 ) and version 6.1.7601.17514 ( 20/11/2010).

    the problem manifests itself on three pcs. The only changes have been windows updates.
    Can you help me ?

    Tanks
    Angelo
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Your problem is caused by your USB modems. Samsung/android.

    • SAMSUNG Android USB Modem
    • SAMSUNG Mobile Modem
    • SAMSUNG Mobile Modem
    • Bluetooth Modem

    Try to disable/uninstall all the instances you have installed, via device manager.

    Let us know the results.
      My Computer


  3. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thanks for your answer.
    I'll try to remove the samsung drivers next week.

    Angelo
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Hello
    I removed all Samsung and bluetooth driver, but the BSOD crash continues to occur.

    Do you have other suggestions ?

    Thanks
    Angelo
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    It is still the same cause.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {b8, 2, 0, fffff880087d0161}
    
    Probably caused by : usbser.sys ( usbser!UsbSerTryToCompleteCurrent+1d )
    
    Followup: MachineOwner
    ---------
    You hane the drivers present, but disabled only.
    Uninstall them.
    If uninstalling does not help, it would be better to start afresh. A clean reinstall would be better.
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Hello
    I uninstalled the drivers (using the Device Remover software) but the problem is still present.
    I can't uninstall usbser.sys because is used by the acquiring board i use ( MSP430 Application UART- COM6 )

    Thanks in advance
    Angelo
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    The last BSOD as per the zip is of 02.07; before or after uninstalling those drivers?

    USBDeview is the best program to do those stuff for the USB devices and drivers.

    I think it would be the best for you to go for a Clean Reinstall - Factory OEM Windows 7 . As there are multiple instances of the drivers present, there is a good chance of some unwanted mishaps there. Starting afresh will get rid of all those at a single shot.

    Otherwise, Let USBDeview a go. Uninstall them all, and install the needed drivers only.

    usbser.sys cannot be deleted, as it is a system element.

    BTW, I will wait for one more BSOD before taking an action, as the last one is of 02.07 ... two days earlier than your last post.
      My Computer


  8. Posts : 5
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    I'm sorry
    here is the correct files

    Angelo
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #9

    It is exactly the same ... so I suggest you to go for a Clean Reinstall - Factory OEM Windows 7 .
      My Computer


  10. Posts : 1
    Windows 7 64-bit
       #10

    A solution that worked for me was to change the VISA read/write VI's to synchronous. This setting is found by right-clicking on those VI's.
      My Computer


 
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