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Windows 7: BSOD & Automatic Shutdowns - Dell E6410 2.5 years old

27 Jun 2013   #1
crisscross

Windows 7 Ultimate x64
 
 
BSOD & Automatic Shutdowns - Dell E6410 2.5 years old

Over the last few weeks / month. My system has been regularly crashing & shutting down on its own. This happens mostly when I leave my system idle for a few minutes to few hours. Sometime I get to see the BSOD, but usually by the time I get to my system has automatically shut down. When I press the power button, it restarts with the message your system did not shut down properly, do you want to restart in safe mode?

I have attached all the SF Diagnostic files, would appreciate feedback.

Thanks
My System SpecsSystem Spec
.
27 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A0, {9, ffffffffc000009c, 1, 0}

Probably caused by : ntkrnlmp.exe ( nt!PopEndMirroring+145 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 0000000000000009, A fatal error occured while preparing the hibernate file.
Arg2: ffffffffc000009c, Status code
Arg3: 0000000000000001, Mirroring phase
Arg4: 0000000000000000
So it is the cause of your BSOD as it is visible. A fatal error occured while preparing the hibernate file.

And the reason behind it is the small free space in C drive.

ITEMVALUE
Drive C:
Size 120.00 GB (128,849,014,784 bytes)
Free Space 26.62 GB (28,582,150,144 bytes)

hiberfile.sys is a large file ... so the problem is taking place.

Do two things.
  1. First, disable hibernate. Hibernate - Enable or Disable
  2. Next , free up some space in C drive. Hard Disk Space - Free Up and Recover
Let us know the results.
My System SpecsSystem Spec
27 Jun 2013   #3
crisscross

Windows 7 Ultimate x64
 
 

Thanks Arc. Will update after I implement your suggestions
My System SpecsSystem Spec
.

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