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Windows 7: BSOD ntoskrnl.exe+6f880 when installing/downloading games

29 Jun 2013   #1

Windows 7 x64
BSOD ntoskrnl.exe+6f880 when installing/downloading games


New computer and installing everything that I want/need on the computer and had no issues till this morning. I keep getting BSOD errors during downloading of both League of Legends and once when opening Tomb Raider(stopped doing so). I've tried reseating the GPU and RAM. I've done a windows repair + start up repair and have exhausted my knowledge of any such error which is why I'm here. The stop errors i've experienced (in order) are PAGE_FAULT_IN_NONPAGED_AREA, MEMORY_MANAGEMENT, and CACHE_MANAGER.

Operating system: Windows 7 x64
CPU: AMD FX-8320 eight core
Motherboard: Biostar Group A960D+
RAM: 2x4GB DDR3 dual channel
GPU: AMD Raedon HD 7700 series

My System SpecsSystem Spec
29 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Do some Disc checks.
  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. Post a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World
Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Let us know the results.


*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 34, {50830, fffff8800333f4b8, fffff8800333ed20, fffff80002eafe4b}

Probably caused by : ntkrnlmp.exe ( nt!RtlDeleteNoSplay+93 )

Followup: MachineOwner

7: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

    See the comment for FAT_FILE_SYSTEM (0x23)
Arg1: 0000000000050830
Arg2: fffff8800333f4b8
Arg3: fffff8800333ed20
Arg4: fffff80002eafe4b

Debugging Details:

EXCEPTION_RECORD:  fffff8800333f4b8 -- (.exr 0xfffff8800333f4b8)
ExceptionAddress: fffff80002eafe4b (nt!RtlDeleteNoSplay+0x0000000000000093)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

CONTEXT:  fffff8800333ed20 -- (.cxr 0xfffff8800333ed20)
rax=fffff8a015463748 rbx=fffffa800b74cfe8 rcx=0000800000000000
rdx=fffffa800b74cfe8 rsi=fffff8a015463748 rdi=0000000000000000
rip=fffff80002eafe4b rsp=fffff8800333f6f0 rbp=fffffa800b74cfe8
 r8=ffffffffffffffff  r9=ffffffffffffffff r10=0000000000000e34
r11=fffff8a015463748 r12=fffffa800b1e3280 r13=fffff8a015463748
r14=fffff8a015463748 r15=0000000000000001
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx ds:002b:00008000`00000000=????????????????
Resetting default scope





ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  ffffffffffffffff

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800031040e0
GetUlongFromAddress: unable to read from fffff80003104198

fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx

fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx


LAST_CONTROL_TRANSFER:  from fffff8800107c1a3 to fffff80002eafe4b

fffff880`0333f6f0 fffff880`0107c1a3 : ffffffff`ffffffff fffffa80`0b74cfa8 fffffa80`0b74cf98 fffff880`0109a388 : nt!RtlDeleteNoSplay+0x93
fffff880`0333f720 fffff880`01079460 : fffffa80`0aed4d30 fffffa80`0b1e3280 fffffa80`07d29684 00000000`00000001 : fltmgr!TreeUnlinkMulti+0xb3
fffff880`0333f770 fffff880`01079be9 : fffff880`03338000 fffffa80`07b93d02 0000555f`cf300600 00000000`00000000 : fltmgr!FltpPerformPreCallbacks+0x730
fffff880`0333f870 fffff880`010786c7 : fffffa80`0b55a6c0 fffffa80`07b93de0 fffffa80`076897c0 00000000`00000000 : fltmgr!FltpPassThrough+0x2d9
fffff880`0333f8f0 fffff800`031deb0e : fffffa80`0b1e3280 fffffa80`07af5a20 fffff8a0`111ae760 fffffa80`07b93de0 : fltmgr!FltpDispatch+0xb7
fffff880`0333f950 fffff800`02ed1a54 : 00000000`00000000 00000000`00000000 fffffa80`06b9df30 00000000`00000001 : nt!IopDeleteFile+0x11e
fffff880`0333f9e0 fffff800`031b7f11 : 00000000`00000000 00000000`0008c081 fffffa80`07f4dc50 fffff8a0`0008c081 : nt!ObfDereferenceObject+0xd4
fffff880`0333fa40 fffff800`02ed1a54 : 00000000`00000000 00000000`00000002 fffffa80`06bb5f30 fffffa80`06bb5f30 : nt!MiSegmentDelete+0xa1
fffff880`0333fa80 fffff800`02ebc44c : 00000000`00000002 fffffa80`0af8bf20 00000000`00000000 00000000`00000000 : nt!ObfDereferenceObject+0xd4
fffff880`0333fae0 fffff800`02ebfe58 : fffffa80`081ed010 00000000`00000011 fffffa80`081ed010 fffffa80`00000000 : nt!CcDeleteSharedCacheMap+0x1bc
fffff880`0333fb50 fffff800`02ec0678 : fffff800`030d3100 fffff880`0333fc58 00000000`00000000 00000000`00000000 : nt!CcWriteBehind+0x5bc
fffff880`0333fc00 fffff800`02ed9b21 : fffffa80`06ba8800 fffff800`031c3220 fffff800`030d3160 00000000`00000000 : nt!CcWorkerThread+0x1c8
fffff880`0333fcb0 fffff800`0316b47a : 00000000`00000000 fffffa80`06ba3b60 00000000`00000080 fffffa80`06b68740 : nt!ExpWorkerThread+0x111
fffff880`0333fd40 fffff800`02eaada6 : fffff880`03186180 fffffa80`06ba3b60 fffff880`031910c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`0333fd80 00000000`00000000 : fffff880`03340000 fffff880`0333a000 fffff880`0333f320 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_NAME:  nt!RtlDeleteNoSplay+93

FOLLOWUP_NAME:  MachineOwner


IMAGE_NAME:  ntkrnlmp.exe


STACK_COMMAND:  .cxr 0xfffff8800333ed20 ; kb

FAILURE_BUCKET_ID:  X64_0x34_nt!RtlDeleteNoSplay+93

BUCKET_ID:  X64_0x34_nt!RtlDeleteNoSplay+93

Followup: MachineOwner
My System SpecsSystem Spec

 BSOD ntoskrnl.exe+6f880 when installing/downloading games

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