BSOD ntoskrnl.exe+6f880 when installing/downloading games


  1. Posts : 1
    Windows 7 x64
       #1

    BSOD ntoskrnl.exe+6f880 when installing/downloading games


    Hey

    New computer and installing everything that I want/need on the computer and had no issues till this morning. I keep getting BSOD errors during downloading of both League of Legends and once when opening Tomb Raider(stopped doing so). I've tried reseating the GPU and RAM. I've done a windows repair + start up repair and have exhausted my knowledge of any such error which is why I'm here. The stop errors i've experienced (in order) are PAGE_FAULT_IN_NONPAGED_AREA, MEMORY_MANAGEMENT, and CACHE_MANAGER.

    Operating system: Windows 7 x64
    CPU: AMD FX-8320 eight core
    Motherboard: Biostar Group A960D+
    RAM: 2x4GB DDR3 dual channel
    GPU: AMD Raedon HD 7700 series
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Do some Disc checks.

    1. Re-seat the sata and power.
    2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
    3. Seatool for dos: SeaTools | Seagate download
      Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
    4. Post a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World

    Test your RAM modules for possible errors.
    How to Test and Diagnose RAM Issues with Memtest86+
    Run memtest for at least 8 passes, preferably overnight.



    Let us know the results.

    _________________________________________________________________________________
    BSOD ANALYSIS:

    Code:
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 34, {50830, fffff8800333f4b8, fffff8800333ed20, fffff80002eafe4b}
    
    Probably caused by : ntkrnlmp.exe ( nt!RtlDeleteNoSplay+93 )
    
    Followup: MachineOwner
    ---------
    
    7: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CACHE_MANAGER (34)
        See the comment for FAT_FILE_SYSTEM (0x23)
    Arguments:
    Arg1: 0000000000050830
    Arg2: fffff8800333f4b8
    Arg3: fffff8800333ed20
    Arg4: fffff80002eafe4b
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_RECORD:  fffff8800333f4b8 -- (.exr 0xfffff8800333f4b8)
    ExceptionAddress: fffff80002eafe4b (nt!RtlDeleteNoSplay+0x0000000000000093)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 0000000000000000
       Parameter[1]: ffffffffffffffff
    Attempt to read from address ffffffffffffffff
    
    CONTEXT:  fffff8800333ed20 -- (.cxr 0xfffff8800333ed20)
    rax=fffff8a015463748 rbx=fffffa800b74cfe8 rcx=0000800000000000
    rdx=fffffa800b74cfe8 rsi=fffff8a015463748 rdi=0000000000000000
    rip=fffff80002eafe4b rsp=fffff8800333f6f0 rbp=fffffa800b74cfe8
     r8=ffffffffffffffff  r9=ffffffffffffffff r10=0000000000000e34
    r11=fffff8a015463748 r12=fffffa800b1e3280 r13=fffff8a015463748
    r14=fffff8a015463748 r15=0000000000000001
    iopl=0         nv up ei pl zr na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
    nt!RtlDeleteNoSplay+0x93:
    fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx ds:002b:00008000`00000000=????????????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    EXCEPTION_PARAMETER1:  0000000000000000
    
    EXCEPTION_PARAMETER2:  ffffffffffffffff
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800031040e0
    GetUlongFromAddress: unable to read from fffff80003104198
     ffffffffffffffff 
    
    FOLLOWUP_IP: 
    nt!RtlDeleteNoSplay+93
    fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx
    
    FAULTING_IP: 
    nt!RtlDeleteNoSplay+93
    fffff800`02eafe4b 488909          mov     qword ptr [rcx],rcx
    
    BUGCHECK_STR:  0x34
    
    LAST_CONTROL_TRANSFER:  from fffff8800107c1a3 to fffff80002eafe4b
    
    STACK_TEXT:  
    fffff880`0333f6f0 fffff880`0107c1a3 : ffffffff`ffffffff fffffa80`0b74cfa8 fffffa80`0b74cf98 fffff880`0109a388 : nt!RtlDeleteNoSplay+0x93
    fffff880`0333f720 fffff880`01079460 : fffffa80`0aed4d30 fffffa80`0b1e3280 fffffa80`07d29684 00000000`00000001 : fltmgr!TreeUnlinkMulti+0xb3
    fffff880`0333f770 fffff880`01079be9 : fffff880`03338000 fffffa80`07b93d02 0000555f`cf300600 00000000`00000000 : fltmgr!FltpPerformPreCallbacks+0x730
    fffff880`0333f870 fffff880`010786c7 : fffffa80`0b55a6c0 fffffa80`07b93de0 fffffa80`076897c0 00000000`00000000 : fltmgr!FltpPassThrough+0x2d9
    fffff880`0333f8f0 fffff800`031deb0e : fffffa80`0b1e3280 fffffa80`07af5a20 fffff8a0`111ae760 fffffa80`07b93de0 : fltmgr!FltpDispatch+0xb7
    fffff880`0333f950 fffff800`02ed1a54 : 00000000`00000000 00000000`00000000 fffffa80`06b9df30 00000000`00000001 : nt!IopDeleteFile+0x11e
    fffff880`0333f9e0 fffff800`031b7f11 : 00000000`00000000 00000000`0008c081 fffffa80`07f4dc50 fffff8a0`0008c081 : nt!ObfDereferenceObject+0xd4
    fffff880`0333fa40 fffff800`02ed1a54 : 00000000`00000000 00000000`00000002 fffffa80`06bb5f30 fffffa80`06bb5f30 : nt!MiSegmentDelete+0xa1
    fffff880`0333fa80 fffff800`02ebc44c : 00000000`00000002 fffffa80`0af8bf20 00000000`00000000 00000000`00000000 : nt!ObfDereferenceObject+0xd4
    fffff880`0333fae0 fffff800`02ebfe58 : fffffa80`081ed010 00000000`00000011 fffffa80`081ed010 fffffa80`00000000 : nt!CcDeleteSharedCacheMap+0x1bc
    fffff880`0333fb50 fffff800`02ec0678 : fffff800`030d3100 fffff880`0333fc58 00000000`00000000 00000000`00000000 : nt!CcWriteBehind+0x5bc
    fffff880`0333fc00 fffff800`02ed9b21 : fffffa80`06ba8800 fffff800`031c3220 fffff800`030d3160 00000000`00000000 : nt!CcWorkerThread+0x1c8
    fffff880`0333fcb0 fffff800`0316b47a : 00000000`00000000 fffffa80`06ba3b60 00000000`00000080 fffffa80`06b68740 : nt!ExpWorkerThread+0x111
    fffff880`0333fd40 fffff800`02eaada6 : fffff880`03186180 fffffa80`06ba3b60 fffff880`031910c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`0333fd80 00000000`00000000 : fffff880`03340000 fffff880`0333a000 fffff880`0333f320 00000000`00000000 : nt!KxStartSystemThread+0x16
    
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!RtlDeleteNoSplay+93
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5147dc36
    
    STACK_COMMAND:  .cxr 0xfffff8800333ed20 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x34_nt!RtlDeleteNoSplay+93
    
    BUCKET_ID:  X64_0x34_nt!RtlDeleteNoSplay+93
    
    Followup: MachineOwner
    ---------
      My Computer


 

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