BSOD - Displays stating it occured to 'protect' data and then restarts

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  1. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    BSOD - Displays stating it occured to 'protect' data and then restarts


    It restarts successfully and the PC will run fine for a day or so, then it happens again.


    Any ideas why this happens?


    Any ideas on how to correct / prevent it?
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  3. wither 2
    Posts : 2,246
    Windows 7 Pro SP1 64 bit
       New #2

    Please post the details of the BSOD using the guidance here-

    Blue Screen of Death (BSOD) Posting Instructions
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  4. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #3

    Thanks to Every one that has tried to help me regarding this Post!
    I have been met with several problems that in my opinion are major.
    1. A Blue Screen of Death.
    2. An Alias issue.
    3. Not being able to print.
    4. Permissions problems.
    5. YIKES – I give up!
    I will be trying to Restore my PC to its former condition from about two weeks ago, via MS Restore.
    Then I will use Restore Points to go back as far as I can.
    Then I will take a complete Backup with a System Image.
    I should be able to run the Backup with the System Image, as I now know about the 2TB limit.
    With that accomplished, I’ll sign back on and hopefully, most if not all of the above, will be in the past.
    Again, thank you all for your assistance and help.

    Mike
    Last edited by Mike Lynch; 10 Dec 2020 at 03:46. Reason: Spelling correction.
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  6. wither 2
    Posts : 2,246
    Windows 7 Pro SP1 64 bit
       New #4

    Sounds like a plan. I suspect the permissions problems are related to the alias issue. Let us know how it turns out.
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  7. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #5

    It appears that the Permission issue has been resolved.
    My System is about 12 hours into the suspected Permissions Fix and is functioning normally.
    The Application that was having the Permissions issue, that brought this to my attention, works now.

    A BSOD occurred again, as I was viewing a Video, that was made available by the Application above.
    It was a home video taken in our kitchen.
    The BSOD occurred, saved some 'stuff' and restarted Windows and issued a Warning.

    My physical PC has been pretty basic until the past month, when I added two new hardware devices.
    A 2TB Solid State Drive and an Internal Hot Swap 2.5" / 3.5" Disk Bay.
    The SSD has the Windows-7 Pro O/S on it.
    It is also installed and running in the 2.5" Hot Swap Bay.

    In addition to the data the BSOD Download gathered, I am including the Message Windows issued.
    It took four Snips to copy it.
    Perhaps it might be of some use.
    I presume that I should not make any Hardware Modifications until you complete your analysis.
    May I continue to use the PC as is, while you evaluate the uploaded findings?
    Last edited by Mike Lynch; 19 Dec 2020 at 05:01. Reason: Spelling correction.
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  8. wither 2
    Posts : 2,246
    Windows 7 Pro SP1 64 bit
       New #6

    Through out your problems, the freemaketuilityservice is constantly faulting. I guess you have Free Make Converter installed. I suggest disabling the service.

    The problem is memory management but I don't know if it's caused by the Free Make service although that is the service that is faulting when the BSOD occurs. You can go to Control Panel, Administrative Tools and run the Windows Memory Diagnostics Tool. I'm not on my Win 7 system right now but there may be advanced options for running the tool. As I understand it, it will take some time (possibly hours) to run it.
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  10. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #7

    I ran the WMDT without changing any parameters.
    It ran in under 10 minutes.
    It indicated that upon completion of the test, after signing on, results would be reported.
    There was no report.

    I will try it again, raising the number of passes from two to five and then report any results.

    ALSO,

    I would like to supply a list of programs installed on my PC.
    I do not recognize what a Free Make Converter is so if I have one, I will get rid of it.
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  11. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #8

    The five passes ran to completion without any errors.

    I will attach two Snips of my PC's programs.

    If you will, please give them a glance and help me identify any Free Make Converters.

    I will then go back and delete them.

    Thank you again for your insight and assistance!
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  12. wither 2
    Posts : 2,246
    Windows 7 Pro SP1 64 bit
       New #9

    From the logs you provided, freemake is in C:\ProgramData\freemake.......................

    In addition, freemake improver is running in your Services.

    I suggest going to the folder and looking around to see if there is an uninstall file. Since it's not listed in your last screenshot, I'm not sure of the best way to uninstall it.

    Also, run msconfig.exe. In the Services tab, disable any freemake entries. I don't see it in your Startup but you might also look in that folder.
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  13. Mike Lynch
    Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #10

    Found two entries in: C:\ProgramData\freemake\
    Used msconfig and disabled the ones that were found.
    Last edited by Mike Lynch; 21 Dec 2020 at 04:06.
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