Frequent BSODs While working


  1. Posts : 23
    windows 7 Home Premium 64bit
       #1

    Frequent BSODs While working


    I've only used my Dell N5110 for about 9 months now. As at last week, i started experiencing
    sudden shutdowns. These shutdowns occur after a blue screen with an error message displays.
    I really don't understand the error because it just display for a few seconds and disappear.

    Please i need help ASAP. I've lost a lot of work because of these abrupt shutdowns. I've also
    attached a copy of my crash dump analysis i ran using sevenforums diagnostic tool.

    Thanks in advance.
      My Computer

  2.    #2

    Welcome to the forums TwinsMaj,

    Code:
    BugCheck 1000009F, {4, 258, fffffa8004ef6b50, fffff800045a83d0}
    
    Implicit thread is now fffffa80`04ef6b50
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
    It appears a device driver is causing a timeout.

    What version of Malwarebytes are you using? The Pro or Free version?

    Here's the raw stack for the thread causing the timeout:

    Code:
    0: kd> lmvm NETwNs64 
    start             end                 module name
    fffff880`058d4000 fffff880`0615a000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Sun Sep 18 10:26:48 2011 (4E75B958)
        CheckSum:         00841076
        ImageSize:        00886000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your Intel(R) Wireless WiFi Link 5000 Series Adapter driver seems to be a possible cause, please update the driver from here - https://downloadcenter.intel.com/Default.aspx

    Code:
    0: kd> lmvm adusbser
    start             end                 module name
    fffff880`08a00000 fffff880`08a22380   adusbser T (no symbols)           
        Loaded symbol image file: adusbser.sys
        Image path: \SystemRoot\system32\DRIVERS\adusbser.sys
        Image name: adusbser.sys
        Timestamp:        Wed Dec 20 20:59:00 2006 (4589A414)
        CheckSum:         0002BCA4
        ImageSize:        00022380
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your AnyDATA USB Device driver seems to be a another possible cause, and it predates Windows 7, therefore the compatibility may need to be questioned. I think this may be the correct support page - ANYDATA CORPORATION
      My Computer


  3. Posts : 23
    windows 7 Home Premium 64bit
    Thread Starter
       #3

    i'm using the free version of malwarebytes. I follow the links you posted and get back.
    Thanks for the response. :)
      My Computer

  4.    #4

    Welcome, and I would suggest getting a real-time anti-virus protection too, I personally recommend MSE since it causes the least problems, but another good program is !avast.
      My Computer


 

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