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Windows 7: BSOD error 0x000005c

03 Jul 2013   #11

Windows 7 Enterprise x64

ok, so im trying to use the driver verifier by using the guide.
I am at the last part where i have to choose the drivers to test.
The guide says:
"Then select all drivers NOT provided by Microsoft and click "Next""
However, only 2 drivers from provided by MS is listed:

on a side note:
could this error, not with the driver verifier, be in connection with the bsod errors i got while installing windows.
Those where fixed by updating my bios.

My System SpecsSystem Spec
03 Jul 2013   #12
x BlueRobot


They may be the only drivers produced by Microsoft which are able to be tested.
My System SpecsSystem Spec
03 Jul 2013   #13

Windows 7 Enterprise x64

should i just test those 2 drivers then?
My System SpecsSystem Spec

04 Jul 2013   #14
x BlueRobot


You don't want to test Microsoft drivers, you want to unselect any drivers related to Microsoft, and leave the third party drivers enabled for testing.
My System SpecsSystem Spec
04 Jul 2013   #15

Windows 7 Enterprise x64

ok, so i have found a consistency with my crashes.
I still don't receive a BSOD, but my screen is black and none-responsive.
I tried connecting to my pc with teamviwer. To see if it was some hardware failure and windows still was running in the back. It is'nt. When my screen turned black teamviwer lost the connection.
The consistency i found with the crashes is far as i can tell, whenever i start World Of Warcraft in either the 64bit client or the 23bit.

Tried re-installing the OS, still getting the same issue.
No BSOD's are appearing, just a black screen and a none-responsive pc
My System SpecsSystem Spec
04 Jul 2013   #16

Windows 7 Enterprise x64

My pc seems to be stable now.
I restored the pc to before some critical windows update.
In the same restore it also rolled by the driver of my graphics card to something from 2011.
Since this restore my pc seems to be stable.
I have updated the driver to my gfx in the mean time to the latest 13.4 and it's still running stable.
I will report back later tonight, if the issue seems to re-appear.
My System SpecsSystem Spec
04 Jul 2013   #17
x BlueRobot


Okay, that's good to know, thanks for the update :)
My System SpecsSystem Spec
07 Jul 2013   #18

Windows 7 Enterprise x64

Looks like my problem has returned.
attached is 2 pictures of what my screen looks like when i boot it up.
That image or just a black screen is what i'm met with just after the windows logo .disappears

Attached a bootlog from a normal boot.
My System SpecsSystem Spec
07 Jul 2013   #19
x BlueRobot


It seems it didn't load your graphics card driver or the chipset driver for some reason, which would explain the display output.

I would suggest following this tutorial to test every possibility for a unbootable Windows - Troubleshooting Windows 7 Failure to Boot

The hard-drive diagnostics would be the most important one in my opinion, here's the hard-drive diagnostic procedure I always recommend:

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

chkdsk C: /f /r
My System SpecsSystem Spec
07 Jul 2013   #20

Windows 7 Enterprise x64


I updated the chipset driver, changed the S-ATA driver from "asmedia" to "intel" and re-installed the graphics driver as well.
My BIOS was already at the latest 4004 and the firmware, of my Corsair Performane Pro, did not need to be updated.

I have now successfully booted my pc into windows. Will report back with stability sometime tomorrow when i wake up :)
My System SpecsSystem Spec

 BSOD error 0x000005c

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