Windows 7: BSOD on ntoskrnl.exe

vincent1028 · 03 Jul 2013

hopefully i provide enough information required ;((

Arc · 03 Jul 2013

Code:

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006a25a10, fffff80004c203d8, fffffa800cca3010}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Followup: MachineOwner
-------------------------------------------------------------------------------
Irp is active with 4 stacks 2 is current (= 0xfffffa800cca3128)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006a21e40 00000000 fffff88005b74c74-fffffa800aef8010 Success Error Cancel pending
           \Driver\ACPI    nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa80097a3040 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008cf4c40    

            Args: 00000000 00000000 00000000 00000000
--------------------------------------------------------------------------------------------
Device object (fffffa80097a3040) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa80097a3010
 \Driver\nvlddmkm DriverObject fffffa80096841c0
Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004
DevExt fffffa80097a3190 DevObjExt fffffa80097a3b48 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
AttachedTo (Lower) fffffa8006a21e40 \Driver\ACPI
Device queue is not busy.

Disablr PCIe link stat power management.
PCIe Link State Power Management - Turn On or Off in Windows

Now put the computer to sleep for some times and report us back if it is any more BSODs there or not.

vincent1028 · 07 Jul 2013

still the same problem occur..is it caused by nvidia driver?@@

Arc · 08 Jul 2013

It might be. Try a fresh and clean installation of the display driver.

Download NVIDIA DRIVERS 320.49WHQL on your desktop. Disconnect the net, and uninstall the existing driver.

Uninstall All nvidia items in Control Panel > Programs and features
- 3D Vision Control Driver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX
- nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Reboot now. Install the previously downloaded driver. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Connect back to internet. Put the PC to sleep. Wake it up. Let us know if there are further BSODs or not.

vincent1028 · 30 Jul 2013

hmmm..

Arc · 30 Jul 2013

Let us see a screenshot showing the settings of Link State power management?

And, did it BSOD during sleep, or during browsing with chrome?

vincent1028 · 30 Jul 2013

this screenshot?

vincent1028 · 30 Jul 2013

hmmm sometimes it bsod when i on google chrome..and sometimes it takes forever for me to shutdown the com as there keep showing shutting down so i had to press the off buttorn manually

Arc · 31 Jul 2013

Try it .... Chrome GPU Hardware Acceleration - Turn On or Off

vincent1028 · 10 Aug 2013

Attachment 280821