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#1
BSOD watching a video in VLC and also happened when watching a video..
on youtube in firefox. I've run the SF Diagnostic Tool and attached the zip file it created. Any advice or help will be much appreciated.
on youtube in firefox. I've run the SF Diagnostic Tool and attached the zip file it created. Any advice or help will be much appreciated.
It appears that your graphics card drivers are at fault here:
Driver Reference Table - atikmpag.sysCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa800cfc64e0, fffff8800368fa2c, 0, 2} Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+7a2c ) Followup: MachineOwner ---------
looking at the drivers we can see it is very old:
Please update your driver from here: Support & DriversCode:start end module name fffff880`03688000 fffff880`036d9000 atikmpag T (no symbols) Loaded symbol image file: atikmpag.sys Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys Image name: atikmpag.sys Timestamp: Thu Dec 22 01:12:38 2011 (4EF2CA56) CheckSum: 0004BAE7 ImageSize: 00051000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
other thoughts:
Laptops in particular are very prone to over heating be sure you use them on a hard flat surface, or even better with a cooling pad. You may also want to try and clean the fans out as this particular BSOD can be caused by overheating which can be caused by over heating.