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#1
Multiple BSODs a day before and after replacing hard drive
Hello. For a couple months now my computer has been crashing multiple times a day, every day.
I ran a test through Dell PC Diagnostics on the Dell website and it told me there was a critical issue with my hard drive, so last week, I replaced it with a hard drive they recommended for my laptop. I reinstalled Windows 7 onto the hard drive because it didn't come with an OS, and as I was downloading and installing the drivers for my computer from the Dell site, my computer crashed with a BSOD. There was nothing else on my hard drive yet, so I have a feeling the issue is with one of the drivers from the Dell site? I don't really know. And since then, blue screen crashes have been a regular, every day thing, just as it was before replacing the hard drive, and now I'm wondering if my hard drive issue was unrelated to the crashing.
I'm not sure if this information would be any help but: I've ran other Dell PC Diagnostic tests on my other hardware and it's been saying everything is okay. For the test on software, they have a Blue Screen Analyzer, which I've ran and received two results: "Blue Screen Critical Error" and "Blue Screen Error". Then when I try to run the Blue Screen Troubleshooter, Dell System Detect (a program that the Dell site uses to connect to my computer, I supose) crashes and the troubleshooting never happens.
I don't have any of the error codes from the blue screens to give you because they seem to be different every time, and I never manage to write them down before the screen turns black. The last one I had, I remember reading that the issue was with fltmgr.sys. I don't think I've ever seen that issue on the blue screens I've had before.
Any help I can get with this would be amazing, because I'm living in constant fear of a BSOD. I'm constantly copying this text and pasting it into Notepad in worry that my computer is going to crash any second now, and I'll lose everything I've just typed.
Thanks so much for reading this long post.
Last edited by ascattereddream; 04 Jul 2013 at 12:40.