BSOD - playing any media, error code 0x8000000000000002


  1. Posts : 3
    Windows 7 Home 64
       #1

    BSOD - playing any media, error code 0x8000000000000002


    I have received three BSOD's in the past 24 hours. It seems to occur during media usage; whether it be YouTube, Grooveshark, or any number of games. The one event that occurred prior to the BSOD's was pressing the windows key during the boot-up of the game Endless Space (which forced it to alt-tab). Upon alt-tabbing back into the game, all the cinematic screens were one color (i.e. purple, black for the next, etc) and all of my sound, except for ventrillo, was non-functional. Nothing in the game, youtube, system sounds, nothing- except ventrillo. Since then, there have been a number of issues: mozilla constantly crashing, Company of Heroes 2 failure to load heads-up-display (first time for any problems with this program), etc. To my knowledge, I haven't installed any windows updates or other software for at least 3~4 days prior to these events. There are a few hiccups (not performance related) that occur prior to the BSOD. That is to say, mozilla will crash three or four times and then BOOM. I have attached the dump files and hopefully any other appropriate information needed. The first two BSOD's had different bugchecks but threw the same codes (e.g. 0x8000000000000002). One of the BSOD's even ran me through check-disk prior to loading Windows. I doubt that helps any considering they might be entirely unrelated/different events, but, it's just an FYI. Any help would be greatly appreciated.

    Hardware Specs:
    Computer Manufacturer/Model Number
    Custom OS Windows 7 Home 64
    CPU- AMD FX-8350 @ 4.00 GHz standard clock
    Motherboard- Gigabyte GA-990FXA-UD3
    Memory- G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
    Graphics Card(s)- ATI HD7800 standard clock
    Sound Card- onboard
    Hard Drives- OCZ Vertex 4 128 GB (SSD)- OS drive
    WDC WD1002FAEX-00Z3A0 1 TB PSU 1000W
    Antivirus- Norton
    Browser- Mozilla Firefox

    BSOD info
    -
    System
    -
    Provider
    [ Name]
    Microsoft-Windows-Kernel-Power
    [ Guid]
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID
    41
    Version
    2
    Level
    1
    Task
    63
    Opcode
    0
    Keywords
    0x8000000000000002
    -
    TimeCreated
    [ SystemTime]
    2013-07-07T01:00:18.273608400Z
    EventRecordID
    42785
    Correlation
    -
    Execution
    [ ProcessID]
    4
    [ ThreadID]
    8
    Channel
    System
    Computer
    Claymore
    -
    Security
    [ UserID]
    S-1-5-18
    -
    EventData
    BugcheckCode
    26
    BugcheckParameter1
    0x41790
    BugcheckParameter2
    0xfffffa8001307940
    BugcheckParameter3
    0xffff
    BugcheckParameter4
    0x0
    SleepInProgress
    false
    PowerButtonTimestamp
    0
    Last edited by jm650; 06 Jul 2013 at 20:56. Reason: Making the post "cleaner"
      My Computer


  2. Posts : 451
    Windows 7 Home Premium x64
       #2

    This sounds similar to what I had back in May- Windows Update conflicted with video drivers and I had to update drivers to correct/bypass the problem. I also suspect the update damaged the PC startup files somehow because startup repair ran and fixed an issue.
      My Computer


  3. Posts : 3
    Windows 7 Home 64
    Thread Starter
       #3

    **bump**
      My Computer


  4. Posts : 3
    Windows 7 Home 64
    Thread Starter
       #4

    **bump**
      My Computer


 

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