Random idle BSOD 0x124 @ ntoskrnl.exe. ~Once / day

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  1.    #31

    The PSU is a good point, please enter your BIOS, and then post the following output for the 3.3V, 5V and 12V rails.

    Please calculate the recommended wattage for your PSU with - eXtreme Power Supply Calculator

    I'm having a look at the dump file now, I'll post the results in the next post.
      My Computer

  2.    #32

    Code:
    BugCheck 124, {0, fffffa8004fe3028, be200000, 21136}
    
    Probably caused by : GenuineIntel
    Code:
    3: kd> !errrec fffffa8004fe3028
    ===============================================================================
    Common Platform Error Record @ fffffa8004fe3028
    -------------------------------------------------------------------------------
    Record Id     : 01ce7e2bcfd3c9a2
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 7/11/2013 13:18:36 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe30a8
    Section       @ fffffa8004fe3180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Data Read
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe30f0
    Section       @ fffffa8004fe3240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8004fe3240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe3138
    Section       @ fffffa8004fe32c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL2_DRD_ERR (Proc 3 Bank 7)
      Status      : 0xbe20000000021136
      Address     : 0x000000006ef35880
      Misc.       : 0x0000007048000086
    It seems to blame the Level 2 cache again, I understand we have run a CPU test already, but not every test is perfect, so let's begin testing with the IntelBurnTest which is more intensive than Prime95, and been designed for Intel CPUs (can work with AMD's):

      My Computer


  3. Posts : 21
    Windows 7 x64
    Thread Starter
       #33

    here are the bios values for the different voltages:

    All settings are on AUTO

    CPU Offset: 0mv
    IGPU Offset: 0mv
    DRAM: 1.585v
    VTT: 1.076v
    PCH: 1.059v
    CPU PLL: 1.832v
    VCCSA: 0.925v

    The Hardware info section in the bios gives the following readouts:
    Vcore 1.120 - 1.136 (fluctuating)
    12v: 12.091v
    5v: 5.088v
    3.3v: 3.408v

    I have just replaced the PSU with a much stronger PSU from my main system (620W Coolermaster) AND IT ALSO CRASHED AFTER A WHILE. So I think we can safely rule out the PSU as the possible cause.

    The Voltage settings remained the same on AUTO, but with my other PSU installed the HW info read the following;
    Vcore 1.128 - 1.136 (fluctuating)
    12v: 12.091-12.144v (fluctuating)
    5v: 4.992v
    3.3v: 3.328v

    I will now run that IntelBurnTest and get back to you.

    EDIT: I have added the crash dump from the latest crash which was with the other heavier PSU.
      My Computer

  4.    #34

    The voltages look fine, and I agree with you, that the PSU is not creating problems.

    Code:
    BugCheck 124, {0, fffffa8004fe5028, be200000, 2110a}
    
    Probably caused by : GenuineIntel
    Code:
    3: kd> !errrec fffffa8004fe5028
    ===============================================================================
    Common Platform Error Record @ fffffa8004fe5028
    -------------------------------------------------------------------------------
    Record Id     : 01ce7fc60a7169a2
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 7/13/2013 12:53:42 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe50a8
    Section       @ fffffa8004fe5180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 2
    CPU Version   : 0x00000000000306a9
    Processor ID  : 0x0000000000000006
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe50f0
    Section       @ fffffa8004fe5240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000006
    CPU Id        : a9 06 03 00 00 08 10 06 - bf e3 9a 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8004fe5240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8004fe5138
    Section       @ fffffa8004fe52c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : GCACHEL2_ERR_ERR (Proc 3 Bank 7)
      Status      : 0xbe2000000002110a
      Address     : 0x0000000051ddc100
      Misc.       : 0x000001f882010086
    Again, its the exact same error, a Level 2 Cache error, although, this time the operation it was performing hasn't been specified.
      My Computer


  5. Posts : 21
    Windows 7 x64
    Thread Starter
       #35

    I just installed a new i3 processor from the same store to replace the (most likely) faulty i5 3570k.

    If this solves the problem I will return the faulty i5

    I did not run IntelBurnTest yet

    I am currently running Prime95, YouTube playlist on loop and a heavy duty disk operation (compressing outlook files). These are the most common things which I was doing when the crashes occurred. If after 36 hours no crash has occurred I feel confident that the problem is solved. If not... only thing that remains is the Motherboard through the process of elimination

    I will keep you posted!
    Last edited by CmdrCool; 15 Jul 2013 at 06:58.
      My Computer

  6.    #36

    Thanks :)
      My Computer


 
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