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Trying to read BSOD Dumpfile
Im trying to help a friend fix a BSOD that has been occurring randomly, usually while playing PC games. Was wondering if anyone could read the dumpfile and pinpoint what could be causing it. Thank you!
Im trying to help a friend fix a BSOD that has been occurring randomly, usually while playing PC games. Was wondering if anyone could read the dumpfile and pinpoint what could be causing it. Thank you!
Caused by Intel 5100 wifi Drivers.
Try updating them to latest drivers available.
Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {22800000008, 2, 1, fffff8000369ccd5} *** WARNING: Unable to verify timestamp for NETw5s64.sys *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys Probably caused by : NETw5s64.sys ( NETw5s64+1f9f15 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000022800000008, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff8000369ccd5, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800038cb100 GetUlongFromAddress: unable to read from fffff800038cb1c0 0000022800000008 Nonpaged pool CURRENT_IRQL: 2 FAULTING_IP: nt!KeAcquireSpinLockRaiseToDpc+55 fffff800`0369ccd5 f0480fba2900 lock bts qword ptr [rcx],0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: firefox.exe TRAP_FRAME: fffff8800e9b8dd0 -- (.trap 0xfffff8800e9b8dd0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000002 rbx=0000000000000000 rcx=0000022800000008 rdx=fffffa800aefb9a1 rsi=0000000000000000 rdi=0000000000000000 rip=fffff8000369ccd5 rsp=fffff8800e9b8f60 rbp=0000022800000008 r8=fffffa800aefb9a0 r9=0000000000000000 r10=fffffa8005a83f80 r11=fffffa800c840a50 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na po nc nt!KeAcquireSpinLockRaiseToDpc+0x55: fffff800`0369ccd5 f0480fba2900 lock bts qword ptr [rcx],0 ds:00000228`00000008=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff800036931a9 to fffff80003693c00 STACK_TEXT: fffff880`0e9b8c88 fffff800`036931a9 : 00000000`0000000a 00000228`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx fffff880`0e9b8c90 fffff800`03691e20 : fffffa80`097433b0 fffffa80`09b01000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 fffff880`0e9b8dd0 fffff800`0369ccd5 : 00000000`00000000 fffff880`0e9b9100 fffffa80`0b8eb648 fffff880`04a84a2a : nt!KiPageFault+0x260 fffff880`0e9b8f60 fffff880`01660206 : fffffa80`09250800 fffff880`04a97fc2 00000000`00000100 fffffa80`0c80d460 : nt!KeAcquireSpinLockRaiseToDpc+0x55 fffff880`0e9b8fb0 fffff880`04c7bf15 : fffff880`04c7be50 fffffa80`09250da0 fffffa80`0c60dfe0 fffff880`04a97fc2 : ndis!NdisFreeNetBufferList+0xe6 fffff880`0e9b8fe0 fffff880`04c7be50 : fffffa80`09250da0 fffffa80`0c60dfe0 fffff880`04a97fc2 00000000`00000000 : NETw5s64+0x1f9f15 fffff880`0e9b8fe8 fffffa80`09250da0 : fffffa80`0c60dfe0 fffff880`04a97fc2 00000000`00000000 fffffa80`0b8eb640 : NETw5s64+0x1f9e50 fffff880`0e9b8ff0 fffffa80`0c60dfe0 : fffff880`04a97fc2 00000000`00000000 fffffa80`0b8eb640 fffffa80`09250da0 : 0xfffffa80`09250da0 fffff880`0e9b8ff8 fffff880`04a97fc2 : 00000000`00000000 fffffa80`0b8eb640 fffffa80`09250da0 fffff880`04a93ebd : 0xfffffa80`0c60dfe0 fffff880`0e9b9000 00000000`00000000 : fffffa80`0b8eb640 fffffa80`09250da0 fffff880`04a93ebd fffff880`051b0dc0 : NETw5s64+0x15fc2 STACK_COMMAND: kb FOLLOWUP_IP: NETw5s64+1f9f15 fffff880`04c7bf15 ?? ??? SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: NETw5s64+1f9f15 FOLLOWUP_NAME: MachineOwner MODULE_NAME: NETw5s64 IMAGE_NAME: NETw5s64.sys DEBUG_FLR_IMAGE_TIMESTAMP: 4c04085e FAILURE_BUCKET_ID: X64_0xA_NETw5s64+1f9f15 BUCKET_ID: X64_0xA_NETw5s64+1f9f15 Followup: MachineOwner --------- 1: kd> lmvm NETw5s64 start end module name fffff880`04a82000 fffff880`051e4000 NETw5s64 T (no symbols) Loaded symbol image file: NETw5s64.sys Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys Image name: NETw5s64.sys Timestamp: Tue Jun 01 01:05:02 2010 (4C04085E) CheckSum: 00756F73 ImageSize: 00762000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Thank you very much for your help =) Ill let my friend know what the issue is.