Randomly experiencing BSOD while on the internet/multiple windows open

allenschroeder · 10 Jul 2013

Hello,

I use to have a little bit of a problem with BSOD, then I downloaded some a series of malware protection and better antispyware/antivirus and that seemed to do the trick. Didn't get BSOD for a long time. In the last 24 hours I have experienced 3, I'm not sure what is going on. Please see the attached compressed zip file created by SF-Diagnostic Toll.

Thank you in advance for your help, I don't know that much about computers.

Respectfully,

Allen

koolkat77 · 10 Jul 2013

Please start by first removing the software below. Use Revo Uninstaller Free to uninstall them.

Code:

Start Menu\Programs\Advanced SystemCare 6	Public:Start Menu\Programs\Advanced SystemCare 6	Public
Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
Start Menu\Programs\Smart Defrag 2	Public:Start Menu\Programs\Smart Defrag 2	Public
Start Menu\Programs\Spybot - Search & Destroy 2	Public:Start Menu\Programs\Spybot - Search & Destroy 2	Public

Information

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Performing a Clean Startup
Startup Programs - Change

Hard Drive/Storage
Post disk summary using CrystalDiskInfo software - CrystalDiskInfo

For how to upload a screenshot or file, read here

Make a Hard Drive test from the mfg website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): Disk Check

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Tip

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

You can read more on this error and what to try here... Stop 0x124 - what it means and what to try: Stop 124 - What it means and what to try.

BSOD BUGCHECK SUMMARY

Code:

Debug session time: Wed Jul 10 05:33:31.456 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:09.595
Probably caused by : AuthenticAMD
BugCheck 124, {0, fffffa80049528f8, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Tue Jul  9 22:03:40.251 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:00:09.781
Probably caused by : AuthenticAMD
BugCheck 124, {0, fffffa8004b622e8, 0, 0}
BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
Bugcheck code 00000124
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``