Frequent Restarting, Occasional BSOD, Trouble Booting Normally

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  1.    #11

    Enter BIOS setup by tapping the key given on first boot screen. Look through all of the settings for the one to select GPU. It may be called something else like Video, Onboard, PCI Graphics, etc. Post back a camera snap if you have any questions.

    Go to the Support Downloads webpage for your exact model PC to read the Manual, the section about your GPU and how to switch it.
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  2. Posts : 61
    Windows 7
    Thread Starter
       #12

    Couldn't find anything when in BIOS about my graphics card. I am now blue screening at boot or shortly after. I can boot into safe mode fine.
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  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #13

    Upload the recent dmp file using the Tool again . So the dmp file could be analyzed
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  4. Posts : 61
    Windows 7
    Thread Starter
       #14

    Here is the log using the tool. I also have these huge (400MB) dumps on my D drive. I think they are kernel dumps? I'm not sure.
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  5. Posts : 61
    Windows 7
    Thread Starter
       #15

    Here's a picture of my blue screen.
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  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #16

    atikmpag.sys is your Graphic Card driver caused that issue .
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  7. Posts : 61
    Windows 7
    Thread Starter
       #17

    I just disabled my dedicated graphics card and my computer successfully booted (it was blue screening at startup every time). What should I do? Whenever I try to update my driver in Safemode it doesn't work, but I can't boot into normal mode with it enabled. Should I maybe uninstall the driver, then boot into normal mode, and try to install the driver from there?
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  8.    #18

    Let's see if one of the BSOD analysts sees anything different in the new dump. Be sure to provide everything needed in Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums

    Will it perform normally in Safe Mode? That means it's likely the driver.

    Can you try running a Linux live CD to see if there are problems then, which could assure its not the hardware?

    But it may be a case of finding the correct driver. I'd also avoid the ATI bloatware and install only the driver as you try the available ones.

    All of that failing, I'd get a perfect baseline Clean Reinstall to assure it's not corrupted the OS. Be sure to rely on Windows Updates to deliver all drivers and only import any after all rounds of Important and Optional Updates are completed, after enabling Automatically deliver drivers via Windows Update (Step 3).
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  9. Posts : 61
    Windows 7
    Thread Starter
       #19

    I posted the new dump a few posts ago, or should I do it again? Ya it performs normally in safe mode and when my dedicated graphics card is disabled. I am not sure what a Linux Live CD is, but it seems like a driver issue. I am just having a really hard time finding the correct driver since the automatic AMD program isn't working. I have a AMD 6750m.
      My Computer

  10.    #20

    I'd manually browse into the ATI site to find the latest driver for your card, install only the driver. Uninstall the old one first both in Control Panel>Programs and Device manager>Diskplay>ATI card>Driver.
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