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Windows 7: BSODs from ntoskrnl.exe, nvlddmkm.sys and volmgr.sys

31 Aug 2013   #11

Windows 7 Home Premium 64bit
Another one :(

Just when it was going so well, had another bluescreen...

My System SpecsSystem Spec
31 Aug 2013   #12

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit


Your latest crash was MSE related. Perhaps a conflict with LUA File Virtualization Filter Driver.

start             end                 module name
fffff880`010ab000 fffff880`010e8000   MpFilter
MpFilter.sys is a Filter System Driver designed as the AntiMalware Engine
of MSE which is dependent on fltmgr.sys.

I would suggest uninstalling MSE and re-installing and see if that resolves the issue.

Once done update and run a full scan.


My System SpecsSystem Spec
01 Oct 2013   #13

Windows 7 Home Premium 64bit
MSE gone and Blue screen back :(

Hi Again,

I uninstalled MSE and restarted, copped a bluescreen almost straight away once logged in, system reset and it ran a disk check on D: then allowed me to log in, I ran the SF Diagnostic tool and it blue screened again... hopefully the actual problem shows up on these results!

Thanks again for your time,
My System SpecsSystem Spec

01 Oct 2013   #14
x BlueRobot


BugCheck 7F, {8, 80050031, 6f8, fffff80002e82e3f}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Usual causes:  Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
It seems that a Double Fault has happened, which is when a thread is processing a exception, and then a exception happens again during the processing of the original exception.

2: kd> !stack
Call Stack : 26 frames
## Stack-Pointer    Return-Address   Call-Site       
00 fffff88002f69ce8 fffff80002e7f129 nt!KeBugCheckEx+0 
01 fffff88002f69cf0 fffff80002e7d5f2 nt!KiBugCheckDispatch+69 
02 fffff88002f69e30 fffff80002e82e3f nt!KiDoubleFaultAbort+b2 
03 0000000000000010 fffff80002e771d0 nt!SwapContext_PatchXSave+8f 
04 fffff88002f67800 fffff88002f67800 nt!KiCallUserMode+0
Anyone know what PatchXSave is? Something related to Kernel Patch Protection since we're dealing with a x64 operating system?

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information
My System SpecsSystem Spec
02 Oct 2013   #15

Windows 7 Home Premium 64bit
3 from 3

I set up driver verifier as per the instructions (selecting everything that was not provided by Microsoft) and restarted to take effect, I got a blue screen 3 times in a row after entering the log in password before it even got into windows, I turned it off and did another info rar - I was hoping whatever caused the last three would at least show up but let me know if I should just keep trying to log in.

My System SpecsSystem Spec
02 Oct 2013   #16
x BlueRobot


1: kd> lmvm nvlddmkm
start             end                 module name
fffff880`04861000 fffff880`05346000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your nVidia graphics card driver seems to be causing problems, and it's quite outdated, please update to the latest WHQL version from here - NVIDIA Driver Downloads - Advanced Search

Version: 327.23
Release Date for Desktops and Notebooks : September 19th 2013
In Device Manager:
2: kd> !irp fffff98012c8adc0
Irp is active with 5 stacks 4 is current (= 0xfffff98012c8af68)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 ffffffffc0000010
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [ 17,ff]   0  2 fffffa800766ab80 00000000 00000000-00000000    
	      fffffa800766ab80: Could not read device object or _DEVICE_OBJECT not found

			Args: fffffa8007667080 00000000 00000000 00000000
>[ 17,ff]   0 e0 fffffa800766ab80 00000000 fffff80003368eb0-fffff98012c8afb0 Success Error Cancel 
	      fffffa800766ab80: Could not read device object or _DEVICE_OBJECT not found
			Args: fffffa8007667080 00000000 00000000 00000000
 [ 17,ff]   0 e0 fffffa800766a7b0 00000000 fffff80003372350-fffff880031af720 Success Error Cancel 
	      fffffa800766a7b0: Could not read device object or _DEVICE_OBJECT not found
			Args: fffffa8007667080 00000000 00000000 00000000
2: kd> !stack
Call Stack : 27 frames
## Stack-Pointer    Return-Address   Call-Site       
00 fffff880031af0e8 fffff800033664ec nt!KeBugCheckEx+0 
01 fffff880031af0f0 fffff8000337058a nt!VerifierBugCheckIfAppropriate+3c 
02 fffff880031af130 fffff80003371593 nt!ViErrorFinishReport+da 
03 fffff880031af180 fffff80003371c52 nt!VfErrorReport1+63 
04 fffff880031af220 fffff80003366181 nt!ViGenericVerifyIrpStackUpward+62 
05 fffff880031af250 fffff80003372c3d nt!VfMajorVerifyIrpStackUpward+91 
06 fffff880031af290 fffff8000338461d nt!IovpCompleteRequest2+ad 
07 fffff880031af300 fffff80002edc5d1 nt!IovpLocalCompletionRoutine+9d 
08 fffff880031af360 fffff8000337c2af nt!IopfCompleteRequest+341 (perf)
09 fffff880031af450 fffff80002ebdb16 nt!IovCompleteRequest+19f 
0a fffff880031af520 fffff88005de2a0f nt!IopInvalidDeviceRequest+16 
0b fffff880031af550 fffff88005de27fb HIDCLASS!HidpIrpMajorDefault+8b 
0c fffff880031af590 fffff80003382d26 HIDCLASS!HidpMajorHandler+eb 
0d fffff880031af600 fffff80003381d52 nt!IovCallDriver+566 
0e fffff880031af660 fffff80003382d26 nt!ViFilterDispatchPower+62 
0f fffff880031af690 fffff80003381e68 nt!IovCallDriver+566 
10 fffff880031af6f0 fffff80003381f52 nt!VfIrpSendSynchronousIrp+e8 
11 fffff880031af760 fffff8000336f0bf nt!VfWmiTestStartedPdoStack+72 
12 fffff880031af800 fffff80002f8b692 nt!VfMajorTestStartedPdoStack+5f 
13 fffff880031af830 fffff800032c65ac nt!PpvUtilTestStartedPdoStack+12 
14 fffff880031af860 fffff800032c81a4 nt!PipProcessStartPhase3+55c 
15 fffff880031af950 fffff800032c8768 nt!PipProcessDevNodeTree+264 
16 fffff880031afbc0 fffff80002fdb817 nt!PiProcessReenumeration+98 
17 fffff880031afc10 fffff80002ee2261 nt!PnpDeviceActionWorker+327 
18 fffff880031afcb0 fffff80003176bae nt!ExpWorkerThread+111 
19 fffff880031afd40 fffff80002ec98c6 nt!PspSystemThreadStartup+5a 
1a fffff880031afd80 0000000000000000 nt!KxStartSystemThread+16
The Driver Verifier bugchecks indicated that the caller has changed the status field of the IRP, in which it didn't understand. The Major Function Code 17 is related to System Control, and a WMI IRP, which are usually requested by User Mode, which may explain the reasoning behind User Mode being called in the other bugcheck.
My System SpecsSystem Spec

 BSODs from ntoskrnl.exe, nvlddmkm.sys and volmgr.sys

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