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14 Jul 2013 | #1 |
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BSOD dxgmms1.sys randomly
My DELL M1330 is randomly crashing (always BSOD)
![]() I changed the wifi card, the battery, and the RAM Module (I've just bought crucial 4Gb kit). I reinstalled Windows 7, and I installed the minimal drivers : - gpu drivers from the nvidia website - Rocoh drivers from a website on the net (the drivers on dell pages is just for windows XP) - Synaptics from their website - Logitech drivers And that's all. I uploaded the file as suggested ![]() Please help me ![]() |
My System Specs![]() |
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14 Jul 2013 | #2 |
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Code:
BugCheck 1000007E, {c0000005, 927acec6, 903329f0, 903325d0} Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::StartPreparation+c ) Code:
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control Code:
EXCEPTION_RECORD: 903329f0 -- (.exr 0xffffffff903329f0) ExceptionAddress: 927acec6 (dxgmms1!VIDMM_GLOBAL::StartPreparation+0x0000000c) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000001 Parameter[1]: 112a2c51 Attempt to write to address 112a2c51 Code:
1: kd> lmvm nvlddmkm start end module name 91e10000 926e3000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Fri Jun 21 10:03:10 2013 (51C416CE) CheckSum: 008A7D0D ImageSize: 008D3000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Remove: Code:
Start Menu\Programs\DAEMON Tools Lite Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Where did you download the drivers from? |
My System Specs![]() |
14 Jul 2013 | #3 |
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Thanks for your fast answer, I will do what you suggest and come back here very soon to tell if bsod happened again or not
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My System Specs![]() |
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15 Jul 2013 | #4 |
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I will look forward to your results
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My System Specs![]() |
16 Jul 2013 | #5 |
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I did what you did but I had a new BSOD screen (not same error).
I had also an other one just before. Hope you will find my problem ![]() Thanks in advance for that ![]() |
My System Specs![]() |
16 Jul 2013 | #6 |
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BSOD Analysis:
Code:
BugCheck E3, {88ba13b0, 85874030, 899844f0, 3} Probably caused by : win32k.sys ( win32k!GreReleaseSemaphoreInternal+a ) Code:
Usual causes: Device driver Code:
1: kd> k ChildEBP RetAddr ae051c84 82ab496e nt!ExpReleaseResourceForThreadLite+0x23e ae051c8c 82ac5454 nt!ExReleaseResourceLite+0xf ae051c90 9b644377 nt!ExReleaseResourceAndLeaveCriticalRegion+0x5 ae051c94 9b654ea9 win32k!GreReleaseSemaphoreInternal+0xa ae051ce4 9b65520d win32k!GreCreateDisplayDC+0x359 ae051d04 9b6550cd win32k!UserGetDesktopDC+0xf4 ae051d28 82a788a6 win32k!GreCreateCompatibleDC+0x61 ae051d28 77617094 nt!KiSystemServicePostCall WARNING: Frame IP not in any known module. Following frames may be wrong. 00183a34 00000000 0x77617094 Code:
1: kd> dt nt!_ERESOURCE 88ba13b0 +0x000 SystemResourcesList : _LIST_ENTRY [ 0x88ba1360 - 0x88ba1400 ] +0x008 OwnerTable : 0x899844f0 _OWNER_ENTRY +0x00c ActiveCount : 0n0 +0x00e Flag : 0 +0x010 SharedWaiters : 0x899b1b10 _KSEMAPHORE +0x014 ExclusiveWaiters : 0x89b29188 _KEVENT +0x018 OwnerEntry : _OWNER_ENTRY +0x020 ActiveEntries : 0 +0x024 ContentionCount : 0x48 +0x028 NumberOfSharedWaiters : 0 +0x02c NumberOfExclusiveWaiters : 0 +0x030 Address : (null) +0x030 CreatorBackTraceIndex : 0 +0x034 SpinLock : 0xae051c74 Code:
1: kd> dt nt!_OWNER_ENTRY 0x899844f0 +0x000 OwnerThread : 0 <-- No owner? +0x004 IoPriorityBoosted : 0y1 +0x004 OwnerReferenced : 0y1 +0x004 OwnerCount : 0y000000000000000000000000000000 (0) +0x004 TableSize : 3 -------------------------------------------------------------------------- Code:
1: kd> lmvm nvlddmkm start end module name 9500b000 959fa000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sat Oct 15 07:34:27 2011 (4E992973) CheckSum: 009DBCBF ImageSize: 009EF000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours: ![]() Additional Help - Using Driver Verifier to identify issues with Drivers
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My System Specs![]() |
25 Jul 2013 | #7 |
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I did what you asked :
- Installed a driver WHQL from january for my graphic card - Run verifier.exe and totally uninstall daemon tools because the driver was crashing the computer - Run verifier.exe again and I had only one BSOD and my graphic card driver hang some time... Hope you will find the problem ![]() |
My System Specs![]() |
26 Jul 2013 | #8 |
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Code:
BugCheck C9, {23e, 85ed0310, 9eafaf68, 0} *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys *** WARNING: Unable to verify timestamp for dtsoftbus01.sys *** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1310 ) -------------------------------------------------------------------------------- Okay, I see you removed Daemon Tools which is good. Code:
0: kd> lmvm GEARAspiWDM start end module name 931a0000 931a5300 GEARAspiWDM T (no symbols) Loaded symbol image file: GEARAspiWDM.sys Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys Image name: GEARAspiWDM.sys Timestamp: Thu May 03 20:55:59 2012 (4FA2E2CF) CheckSum: 0001012F ImageSize: 00005300 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 I would update the driver/program if possible. Stop 0x7E: Code:
0: kd> lmvm nvlddmkm start end module name 8e03d000 8e8da000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Sat Dec 29 06:49:51 2012 (50DE928F) CheckSum: 00881536 ImageSize: 0089D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Quote:
Version: 320.49
Release Date for Desktops and Notebooks : July 1st 2013 In Device Manager: 9.18.13.2049
Driver Sweeper: |
My System Specs![]() |
30 Jul 2013 | #9 |
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Ok I did what you suggest, the system seems to be stable (for now), I will come back in 2 weeks to tell you if a BSOD happened again
![]() Thanks for your help ! |
My System Specs![]() |
30 Jul 2013 | #10 |
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Welcome, glad to be able to help
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My System Specs![]() |
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