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15 Jul 2013 | #1 |
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BSOD coming out of Hibernate
Truth is, I often don't actually see the Blue Screen. But for a long time now my Lenovo laptop running Windows 7 x64 Home Premium will sometimes successfully come out of hibernation ... and sometimes not. Sometimes I'll catch a message on the screen explaining that it couldn't come out of hibernation properly.
I've uploaded my ZIP file with the Grab from the Diag Tool. Any help would be appreciated. Thanks. |
My System Specs![]() |
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15 Jul 2013 | #2 |
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Specs says it is dell, but it looks like a lenovo?
Update Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client driver. Its too old. Code:
fffff880`03e8a000 fffff880`03eb6000 dne64x T (no symbols) Loaded symbol image file: dne64x.sys Image path: \SystemRoot\system32\DRIVERS\dne64x.sys Image name: dne64x.sys Timestamp: Tue Nov 11 06:31:24 2008 (4918D964) CheckSum: 000359DA ImageSize: 0002C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Also update Atheros AR9285 Wireless Network Adapter. Its old, too Code:
fffff880`04043000 fffff880`042d0000 athrx (deferred) Image path: \SystemRoot\system32\DRIVERS\athrx.sys Image name: athrx.sys Timestamp: Sun Nov 14 10:02:38 2010 (4CDF6666) CheckSum: 0028FB5F ImageSize: 0028D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Let us know the results. ___________________________________________________________________________________ BSOD ANALYSIS: Code:
.............. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 9F, {3, fffffa8006457980, fffff80000b9c518, fffffa800a1c1e10} Unable to load image \SystemRoot\system32\DRIVERS\dne64x.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for dne64x.sys *** ERROR: Module load completed but symbols could not be loaded for dne64x.sys Probably caused by : ntkrnlmp Followup: MachineOwner --------- 0: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* DRIVER_POWER_STATE_FAILURE (9f) A driver has failed to complete a power IRP within a specific time (usually 10 minutes). Arguments: Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time Arg2: fffffa8006457980, Physical Device Object of the stack Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack Arg4: fffffa800a1c1e10, The blocked IRP Debugging Details: ------------------ DRVPOWERSTATE_SUBCODE: 3 IMAGE_NAME: ntkrnlmp DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAULTING_MODULE: fffff88003e8a000 dne64x DEVICE_OBJECT: fffffa800846d050 DRIVER_OBJECT: fffffa8007bb5e70 IRP_ADDRESS: fffffa800a1c1e10 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT BUGCHECK_STR: 0x9F PROCESS_NAME: System CURRENT_IRQL: 2 TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0 STACK_TEXT: fffff800`00b9c4c8 fffff800`035358c2 : 00000000`0000009f 00000000`00000003 fffffa80`06457980 fffff800`00b9c518 : nt!KeBugCheckEx fffff800`00b9c4d0 fffff800`034d084c : fffff800`00b9c618 fffff800`00b9c618 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x33af0 fffff800`00b9c570 fffff800`034d06e6 : fffffa80`06d04868 fffffa80`06d04868 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c fffff800`00b9c5e0 fffff800`034d05ce : 00000059`39a4cbfd fffff800`00b9cc58 00000000`00257bc5 fffff800`03644b28 : nt!KiProcessExpiredTimerList+0xc6 fffff800`00b9cc30 fffff800`034d03b7 : 00000014`dc3a93c4 00000014`00257bc5 00000014`dc3a9373 00000000`000000c5 : nt!KiTimerExpiration+0x1be fffff800`00b9ccd0 fffff800`034bd90a : fffff800`03640e80 fffff800`0364ecc0 00000000`00000000 fffff880`053c04d0 : nt!KiRetireDpcList+0x277 fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: ntkrnlmp FAILURE_BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp BUCKET_ID: X64_0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp Followup: MachineOwner --------- 0: kd> lmvm dne64x start end module name fffff880`03e8a000 fffff880`03eb6000 dne64x T (no symbols) Loaded symbol image file: dne64x.sys Image path: \SystemRoot\system32\DRIVERS\dne64x.sys Image name: dne64x.sys Timestamp: Tue Nov 11 06:31:24 2008 (4918D964) CheckSum: 000359DA ImageSize: 0002C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 0: kd> !irp fffffa800a1c1e10 Irp is active with 3 stacks 2 is current (= 0xfffffa800a1c1f28) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 >[ 16, 2] 0 e1 fffffa800846d050 00000000 fffff80003712200-fffffa800987a860 Success Error Cancel pending \Driver\DNE nt!PopSystemIrpCompletion Args: 00015500 00000000 00000005 00000003 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa800987a860 Args: 00000000 00000000 00000000 00000000 0: kd> lmvm dne64x start end module name fffff880`03e8a000 fffff880`03eb6000 dne64x T (no symbols) Loaded symbol image file: dne64x.sys Image path: \SystemRoot\system32\DRIVERS\dne64x.sys Image name: dne64x.sys Timestamp: Tue Nov 11 06:31:24 2008 (4918D964) CheckSum: 000359DA ImageSize: 0002C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 0: kd> lmvm athrx start end module name fffff880`04043000 fffff880`042d0000 athrx (deferred) Image path: \SystemRoot\system32\DRIVERS\athrx.sys Image name: athrx.sys Timestamp: Sun Nov 14 10:02:38 2010 (4CDF6666) CheckSum: 0028FB5F ImageSize: 0028D000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 |
My System Specs![]() |
15 Jul 2013 | #3 |
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Wow, Arc again! Thanks for saving me once more. I will do as you have suggested.
Understandably, it will take some time to be able to confirm that this has fixed the issue since it was occurring intermittently. |
My System Specs![]() |
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05 Aug 2013 | #4 |
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I have updated those drivers as per your recommendation. I don't think it's crashed since then. However, it seems that it has replaced that issue with another more annoying hibernate-related issue. I know cannot connect to any network after the machine comes out of sleep/standby or hibernate. It's not the Wireless. Even if I connect to the router with a network cable, I am unable to establish a connection. When the WiFi sees and attempts to connect to my network I get a connection with Limited Connectivity. I have seen numerous posts with people experiencing similar symptoms but none of the solutions suggested have helped. Would another diagnostic upload help because I did one just in case.
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My System Specs![]() |
06 Aug 2013 | #5 |
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Actually I have a very least to do with networking .... apparently my job is done here lol
![]() I am requesting chev65 to check your thread .... he has the right command on networking. |
My System Specs![]() |
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