BSOD, normally when pc not doing much/screen saver on


  1. Posts : 4
    Windows 7 Enterprize x64
       #1

    BSOD, normally when pc not doing much/screen saver on


    Hi;

    My pc has started blue screening over the last 4 months or so, it seems to do it when I'd consider the pc to not be doing much. Its happened a few times where the pc is asleep, and simply wont wake up.

    Ive run CPU and RAM tests, but they have come up clear.

    Sort of at a loss now - any help appreciated :)
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    from where did you get your windows install? you have a custom built machine but the edition of windows you have (enterprise) is only sold as a volume license, if this PC belongs to a company please contact your IT department about this problem. If (as I suspect) the install is counterfeit then who ever sold you the copy of windows/installed the copy of windows likely ripped you off and (again if I am correct here) if the install is counterfeit I will have to ask you to purchase a legal copy of windows format and then re-install using the new legal copy.
      My Computer


  3. Posts : 4
    Windows 7 Enterprize x64
    Thread Starter
       #3

    Windows is provided by my work, however the pc hardware is mine.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Again I dont want to step on any toes here, but since you asked for help it seems that your graphics card driver is failing:

    Code:
    fffff880`0318c7f8  fffff880`05862bf1*** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
     atikmdag+0x4abf1
    looking at the time stamp on the driver we can see it is very old:

    Code:
    kd> lmvm atikmdag
    start             end                 module name
    fffff880`05818000 fffff880`0614e000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue Apr 05 21:50:36 2011 (4D9BC6EC)
        CheckSum:         008EB608
        ImageSize:        00936000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update your driver from here: Error
      My Computer


  5. Posts : 4
    Windows 7 Enterprize x64
    Thread Starter
       #5

    No toes stepped on :)

    Thanks, Ive updated the driver, I'll post back here if BSOD occurs again
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    If you do not have another BSOD within a week please mark the thread as solved.
      My Computer


  7. Posts : 4
    Windows 7 Enterprize x64
    Thread Starter
       #7

    That solved it thanks, also fixed the porblem I had where the monitor wouldn't go to sleep properly. screen would turn black, but wouldn't go into sleep mode
      My Computer


  8. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #8

    Glad to hear things worked out.
      My Computer


 

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