BSOD during Windows Update at Boot, error 0x000000c5


  1. Posts : 4
    Windows 7 x64
       #1

    BSOD during Windows Update at Boot, error 0x000000c5


    Hello. I recently rebooted for Windows Update and am receiving a BSOD during boot. The BSOD first occurred when it was applying the update, and now during boot it says it's attempting to remove the update and freezes during the process.

    I haven't tried any repair options yet. I can't boot the computer far enough do anything and so can not run the SF Diagnostic Tool. Safe Mode would not work for me, and I have not tried the Last Known Good yet. I booted a live CD and found two files (attached) that may be useful. There were no files in C:\Windows\Minidumps.

    Any help here would be greatly appreciated.
      My Computer


  2. Posts : 4
    Windows 7 x64
    Thread Starter
       #2

    I managed to boot into Safe Mode and run the SF Diagnostic Tool. Attached are the results.

    Again, any help would be greatly appreciated.
      My Computer


  3. Posts : 4
    Windows 7 x64
    Thread Starter
       #3

    I believe the problem is related to the network drivers. I booted in Safe Mode w/ Networking, and when I open Firefox and attempt to load a page I get a BSOD. I tried using the Driver Verifier, and although the BSOD said it was creating a dump, no files appear in C:\Windows\Minidump. I believe the problem may also be related to VirtualBox, as I recently updated it and it has a network driver. I am now attempting to remove the VirtualBox network drivers, but not sure how, and not sure if this is the cause of the problem.
      My Computer


  4. Posts : 4
    Windows 7 x64
    Thread Starter
       #4

    I solved the problem by deleting the VirtualBox drivers in C:\Windows\System32\drivers
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:22.
Find Us