System Freeze: Only when I come back to computer

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #21

    dinglesniff said:
    I am not sure if its a power issue yet but I am looking at placing an order for another PSU.

    In the meantime it may be a windows issue no? Could it possibly be corruption with the second card?

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 50
    BCP1: FFFFFA8010D9D000
    BCP2: 0000000000000000
    BCP3: FFFFF80003A7E69A
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  2. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #22

    After running a fresh windows having tons of issues getting the error:
    cannot install required files the file may be corrupt or missing make sure all files required for installation are available and restart the installation
    Error Code 0x80070017

    looking into it it seems it's an AHCI issue any ideas?

    EDIT: After a few hours it seems to have installed by setting drives to IDE and turning off AHCI
    Last edited by dinglesniff; 20 Jul 2013 at 19:12.
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #23

    dinglesniff
    You have a nice day.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #24

    dinglesniff said:
    After running a fresh windows having tons of issues getting the error:
    cannot install required files the file may be corrupt or missing make sure all files required for installation are available and restart the installation
    Error Code 0x80070017

    looking into it it seems it's an AHCI issue any ideas?

    EDIT: After a few hours it seems to have installed by setting drives to IDE and turning off AHCI
    AHCI usually dont cause such an issue, at least with the newer motherboards. But if it works good at IDE mode, use it.

    For any further issue, let us know :)
      My Computer


  5. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #25

    Thanks guys,

    I came back and the system randomly shut down and I turned off standby and hibernate anyway you can let me know if this last log is a cause for any of it?

    Thanks lot.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #26

    Uninstall Acronis, at least as a test.
    Code:
    Start Menu\Programs\Acronis\True Image 
    Start Menu\Programs\Acronis\True Image\Tools and Utilities
    Start Menu\Programs\Acronis\True Image 2013 Plus Pack
    Uninstall Marvell 91xx SATA 6G Controller too. Then follow Drivers - Clean Left over Files after Uninstalling to clean up the leftovers.

    Update Renesas Electronics USB 3.0 Host Controller Driver from RENESAS/NEC Drivers & Firmwares

    Update Logitech HD Pro Webcam C920(UVC) Driver from Support + Downloads: HD Pro Webcam C920 - Logitech

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    I am thinking that the Razer Copperhead USB Mouse is old there? If so, first try update drivers from Razer Support ... if recent updates are not available, plan to use a new mouse.

    Let us know the results.
      My Computer


  7. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #27

    I am in the process of uninstalling acronis(but I never have it running can this be the culprit) and I am not sure which Renesas USB 3.0 controller to use for a gigabyte x58-ud5.

    For my board if I go raid should I just never install the micron ports?
    Since now on other devices after uninstalling it says "Marvell 1xx Config ATA device
    This device is not configured correctly. (Code 1)

    To find a driver for this device, click Update Driver.
    Next thing I am attaching the new event logs, since the system was locked out when I came back.
    - Screens black
    - keyboard non functional.
    - I am wondering if it is an issue of the computer trying to push graphics to the monitors.

    For example I left at 8pm the only message is from when I got back 7 hrs later

    "The previous system shutdown at 2:58:51 AM on ‎7/‎23/‎2013 was unexpected." and then

    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Then when I boot up I have these weird Event ID 10 WMI errors

    "
    Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
    Arc said:
    Uninstall Acronis, at least as a test.
    Code:
    Start Menu\Programs\Acronis\True Image 
    Start Menu\Programs\Acronis\True Image\Tools and Utilities
    Start Menu\Programs\Acronis\True Image 2013 Plus Pack
    Uninstall Marvell 91xx SATA 6G Controller too. Then follow Drivers - Clean Left over Files after Uninstalling to clean up the leftovers.

    Update Renesas Electronics USB 3.0 Host Controller Driver from RENESAS/NEC Drivers & Firmwares

    Update Logitech HD Pro Webcam C920(UVC) Driver from Support + Downloads: HD Pro Webcam C920 - Logitech

    Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

    1. Right click on "my computer" icon and click "manage" on the context menu.
    2. It will open the "computer management" window.
    3. Select "Device Manager" in the left pane, It will list all the existing devices up.
    4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
    5. Select one Intel device item under it, right click, uninstall.
    6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
    7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

    I am thinking that the Razer Copperhead USB Mouse is old there? If so, first try update drivers from Razer Support ... if recent updates are not available, plan to use a new mouse.

    Let us know the results.
    Last edited by dinglesniff; 23 Jul 2013 at 09:49.
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #28

    I will listen from you when you will confirm that the suggested steps are taken all along.

    Will not check anything more in between. This process is affecting the focus only.
      My Computer


  9. Posts : 37
    Windows 7 Ultimate
    Thread Starter
       #29

    Arc said:
    I will listen from you when you will confirm that the suggested steps are taken all along.

    Will not check anything more in between. This process is affecting the focus only.
    Ok so last night I followed all of your steps, left came back this morning the computer was on. I started to do a file transfer and half way through the computer rebooted. I booted up again with resolution being set to 640x480/800x600 and when I was changing it, the computer again rebooted. I attached above the latest log.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #30

    Two BSODs.
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa80056407f0, fffff80000b9c518, fffffa8005eedb40}
    
    Unable to load image \SystemRoot\System32\Drivers\RtsUStor.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RtsUStor.sys
    *** ERROR: Module load completed but symbols could not be loaded for RtsUStor.sys
    *** WARNING: Unable to verify timestamp for nusb3hub.sys
    *** ERROR: Module load completed but symbols could not be loaded for nusb3hub.sys
    Probably caused by : nusb3hub.sys
    
    Followup: MachineOwner
    ---------
    It is a particular issue happens when the computer is idle, or goes to sleep. During the Sleep-Wake up power transition, a driver fails the power state. So I suggested you to update the Renesas USB 3.0 Host Controller Driver .... not sure what actually you have done.

    My suggestions for this issue .....


    And the second BSOD .....
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000094, fffff88005239045, fffff8800c7fa478, fffff8800c7f9cd0}
    
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1045 )
    
    Followup: MachineOwner
    ---------
    Display ... from the very beginning which is continuing. And with your level of overclocking, which as worked stable for that long and so you are not willing to revert ....
    Code:
    CPUID:        "Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz"
    MaxSpeed:     2800
    CurrentSpeed: 3969
    I am sorry to say, but nothing will help you. Even your attempt to roll back the display driver .....
    Code:
    fffff880`05238000 fffff880`05d19000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Mon May 13 00:39:45 2013 (518FE8F9)
        CheckSum:         00AB6DED
        ImageSize:        00AE1000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    ...... will not be able to do anything for you.

    You are not as lucky as the Titan here ... I am sorry to say.
    My system has been stable for years with the 1GHZ overclock and I have not had any issues. I have set the Titan to the default settings, but it should be able to Overclock. One titan had the same O/C and had little issues...
    And, I am concluding that, if you are ready to accept the suggestions, let us know. If you are reluctant even now, I am not seeing any real reason to continue with this issue.

    Your computer ... your decision.
      My Computer


 
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