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Windows 7: Random Restarts 4 Dump Files Posted

20 Jul 2013   #11

Windows 7 Ultimate x64


My System SpecsSystem Spec
20 Jul 2013   #12
x BlueRobot


Sorry for the slow reply, I've been busy,

BugCheck C9, {7, fffff8800a6daa10, fffff9800170cee0, 0}

*** WARNING: Unable to verify timestamp for pbfilter.sys
*** ERROR: Module load completed but symbols could not be loaded for pbfilter.sys
Probably caused by : pbfilter.sys ( pbfilter+2a10 )
1: kd> lmvm pbfilter
start             end                 module name
fffff880`0a6d8000 fffff880`0a6e1000   pbfilter T (no symbols)           
    Loaded symbol image file: pbfilter.sys
    Image path: \??\X:\Program Files\PeerBlock\pbfilter.sys
    Image name: pbfilter.sys
    Timestamp:        Sun Nov 07 02:23:54 2010 (4CD60DBA)
    CheckSum:         0000D4D3
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Peerblock program does seems to be causing problems, you could find a later version from here - PeerBlock
My System SpecsSystem Spec
20 Jul 2013   #13

Windows 7 Ultimate x64

No worries, I just bumped because it was moving down the third page. I'll try only running it at certain times; I'm using the latest version (1.1) at the minute and unfortunately they haven't updated in a while. Do you know what a crash caused by HIDCLASS.sys would mean? I ran the device verifier after disabling and not running peerblock and got the last crash due to the hidclass.sys driver.


My System SpecsSystem Spec

21 Jul 2013   #14
x BlueRobot


HIDCLASS.sys is a Windows library file, it may have been referenced, because the Peerblock program could have potentially been using it.
My System SpecsSystem Spec
23 Jul 2013   #15

Windows 7 Ultimate x64

I copied the black screen that comes up that I was telling you about earlier. It says "Windows failed to start. A recent hardware or software change might be the cause." "Status: 0xc000000e" "Info: The boot section failed because a required device is inaccessible." Now once I turn off the computer and turn it back on the computer boots up normally besides a "windows fail to start" page that asks me if I want to boot into safe mode or start normally.

I've tried two things since we last talked. I eliminated the use of peerblock to rule that out as a problem and I bought more ram (now at 16gb) so that a lack of memory could be ruled out as a factor. I've included a new SF folder the last crash happened last night. It seems that these crashes almost always happen overnight, but I can't figure out what would do that because I don't have the computer on sleep or hibernate and all I have the computer do is turn off the monitors after 15 minutes. I've only had it once do it while I was actually on the computer, the rest of the time it's at night or after I've left it idle for a little while ie. gone to the shower and came back.

Any advice you can give me is helpful, you've already been a big help so far.

My System SpecsSystem Spec
24 Jul 2013   #16
x BlueRobot


BugCheck F4, {3, fffffa800d99d6a0, fffffa800d99d980, fffff800039ca350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe
4: kd> !error 0xc0000006
Error code: (NTSTATUS) 0xc0000006 (3221225478) - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
Okay, it seems we are dealing with some kind of I/O error, and since your operating system doesn't seem to boot normally, then they're must be some I/O failure somewhere.

4: kd> k
Child-SP          RetAddr           Call Site
fffff880`0279ee38 fffff800`03a51d22 nt!KeBugCheckEx
fffff880`0279ee40 fffff800`039fe08b nt!PspCatchCriticalBreak+0x92
fffff880`0279ee80 fffff800`0397e144 nt! ?? ::NNGAKEGL::`string'+0x17486
fffff880`0279eed0 fffff800`036c2e93 nt!NtTerminateProcess+0xf4
fffff880`0279ef50 fffff800`036bf450 nt!KiSystemServiceCopyEnd+0x13
fffff880`0279f0e8 fffff800`0370e81f nt!KiServiceLinkage
fffff880`0279f0f0 fffff800`036c3282 nt! ?? ::FNODOBFM::`string'+0x488e4
fffff880`0279f900 fffff800`036c1dfa nt!KiExceptionDispatch+0xc2
fffff880`0279fae0 00000000`76e09c12 nt!KiPageFault+0x23a <-- I/O Error
00000000`00a51630 00000000`00000000 0x76e09c12
Obviously, as the error already suggested, a form of data from attempted to read from the disk into physical memory, however, this operation couldn't complete.


Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

chkdsk C: /f /r
My System SpecsSystem Spec

 Random Restarts 4 Dump Files Posted

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