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Windows 7: BSOD error 0x00000116

18 Jul 2013   #1
CharltonB

Windows 7 Home Premium 64bit
 
 
BSOD error 0x00000116

When I wake my computer from sleep I encounter BSOD. The phenomenon has been occuring for over two months. I purchased a new video card with no success. I have files with details of my experience. Please share your thoughts. Thanks in advance for assistance!! :)


My System SpecsSystem Spec
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19 Jul 2013   #2
x BlueRobot

 

There doesn't seem to any dump files within the folder you attached, please check this directory, and then upload any files with Screenshots and Files - Upload and Post in Seven Forums

Code:
C:\Windows\Minidump or %systemroot%\Minidump
My System SpecsSystem Spec
19 Jul 2013   #3
CharltonB

Windows 7 Home Premium 64bit
 
 
Dump Files Added

My dump files are included in my post.
My System SpecsSystem Spec
.

20 Jul 2013   #4
x BlueRobot

 

Thanks :)

Code:
BugCheck 116, {fffffa8005d6a4e0, fffff8800515f700, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+8ed700 )
Code:
Usual causes:  Video driver, overheating, bad video card, BIOS, Power to card
This bugcheck indicates that the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x116. More Information - Timeout Detection and Recovery (TDR) (Windows Drivers)

Please follow these steps:Note: Please do not hesitate to ask if you have problems or concerns with the troubleshooting steps within the listed guide.

Code:
0: kd> !error ffffffffc000009a
Error code: (NTSTATUS) 0xc000009a (3221225626) - Insufficient system resources exist to complete the API.
This exception code is usually caused by a pool leak or other system resource related issue.

Code:
0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`04872000 fffff880`05357000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update your graphics card driver, since it seems to be a possible cause, updates available from here -
Quote:
Version: 320.49
Release Date for Desktops and Notebooks : July 1st 2013
In Device Manager: 9.18.13.2049
My System SpecsSystem Spec
20 Jul 2013   #5
CharltonB

Windows 7 Home Premium 64bit
 
 

Thanks. I will do your recommendations.
My System SpecsSystem Spec
20 Jul 2013   #6
x BlueRobot

 

Thanks :)
My System SpecsSystem Spec
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 BSOD error 0x00000116




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