BSOD, Custom Build, Memory Mangment


  1. Posts : 31
    Windows Seven Home Premium 64bit
       #1

    BSOD, Custom Build, Memory Mangment


    Hello!

    This is a new custom build. I have had several BSOD errors however the only one I can remember coming up more the once is one that named "memory mangment." I included a quick pic of the failed mem test with the test not showing which channel is bad. I hope with the uploaded zipfile and the pic it is enough information. Let me know if I missed something. Any help is greatly appreciated.

    (link to pic of memtest)
    http://s615.photobucket.com/user/greenthingsjump/media/IMG_20130719_090605.jpg.html

    Joshua
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Jouhua ....

    Is it the image that you wanted to upload? I have scaled it down.
    Attachment 277189

    The image indicates that memtest detected a RAM failure. A lot of failures in the pass one only.

    Now it is your time to follow the Part 3: If You Have Errors: of How to Test and Diagnose RAM Issues with Memtest86+
    First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

    But if it starts showing errors (as in your case), Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

    How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
    How to make the inference that is it a RAM issue or it is a motherboard issue? Suppose you have got the result like that:
    No code has to be inserted here. It is a RAM, a bad RAM.

    But if you have got a result like that:
    No code has to be inserted here. It is a motherboard issue. The particular slot is bad.

    Let us know the results.

    **
    I haven't checked the dumps as nothing should be done here before deciding about the failing RAM.

    If there are even more problem after doing the aforesaid suggestion, let us know :)

    Edit: The crash dumps showed some graphics error too. The ATI display driver is not the latest one.
    After completing the memory issue, uninstall the display drive using AMD Catalyst Un-install Utility. Then update your ATI/AMD display driver to the latest WHQL.
    You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


    During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.
      My Computer


  3. Posts : 31
    Windows Seven Home Premium 64bit
    Thread Starter
       #3

    Hello!

    Just wanted to say I appreciate the fast response. I included the attached files just in case. Thanks!

    Joshua

    PS- Yes that is the image.
      My Computer


  4. Posts : 31
    Windows Seven Home Premium 64bit
    Thread Starter
       #4

    Hello!

    All four channels failed the mem test at least once by 5% pass. Most of the channel's failed more then once. Does that mean my motherboard is dead? Recommended coarse of action?

    Joshua
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    greenthingsjump said:
    Hello!

    All four channels failed the mem test at least once by 5% pass. Most of the channel's failed more then once. Does that mean my motherboard is dead? Recommended coarse of action?

    Joshua
    It appears that the motherboard is failing. You need to change the motherboard. As your motherboard is within warranty (in my best guess) better you RMA this board.

    If you get a new board of any other brand, make sure that it is compatible with the CPU pins, so that you can use the existing CPU there.

    When the new board is obtained, do a clean windows installation.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:04.
Find Us