BlueScreen BSOD, fresh WIN 7 install with new HDD. BCCode: 19


  1. Posts : 3
    Windows 7 32bit.
       #1

    BlueScreen BSOD, fresh WIN 7 install with new HDD. BCCode: 19


    Hi, I am getting blue screens bad pool header. It does repeat few times a day, impossible to work. Memtest showed everything is okay, no malware etc. I have also googled and switch minidump (advanced settings) with similar problems, however I am getting it as well.

    Didn't try driver verifier because for some users they could not start their computers, so I stopped myself from doing this.

    Anyway, I get the following error.

    Any suggestions, thank you.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1063

    Additional information about the problem:
    BCCode: 19
    BCP1: 00000020
    BCP2: 8520D000
    BCP3: 8520D300
    BCP4: 08600000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\071913-50497-01.dmp
    C:\Users\Home\AppData\Local\Temp\WER-71354-0.sysdata.xml
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2
      My Computer


  3. Posts : 3
    Windows 7 32bit.
    Thread Starter
       #3

    Ok, I have uploaded the files with "grab all" function.
    Could someone please check, thank you.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    It looks like most of the files are missing from what you uploaded please run the SF diagnostic tool again but this time instead of grab all click each individual button, and wait after each click there should be a message that pops up telling you that the action completed for each one. the only buttons you should not click are the Driver Verifier button and the grab all button (this could create duplicate files). Then upload the new file with your next post.
      My Computer


  5. Posts : 3
    Windows 7 32bit.
    Thread Starter
       #5

    Hi Dsprague,

    You are right. I have re-uploaded with all tests (except for CPU Z - installer keeps failing.)

    waiting for your thoughts.

    Thank you.
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    Well the First thing I notice is that you seem to have a lot of pirated Adobe software and the Key gen that was used to falsify the activation is being repeatedly flagged as malware:

    Code:
    Event[19391]:
      Log Name: System
      Source: Microsoft Antimalware
      Date: 2013-07-23T16:26:30.000
      Event ID: 1116
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Home-PC
      Description: 
    Microsoft Antimalware has detected malware or other potentially unwanted software.
     For more information please see the following:
    http://go.microsoft.com/fwlink/?linkid=37020&name=HackTool:Win32/Keygen&threatid=2147593794
     	Name: HackTool:Win32/Keygen
     	ID: 2147593794
     	Severity: Medium
     	Category: Tool
     	Path: file:_C:\Program Files\Adobe\Adobe Bridge CS6\amtlib.dll;file:_C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\amtlib.dll;file:_C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll;file:_C:\Users\Home\Downloads\Adobe Illustrator CS6\Adobe Illustrator CS6\Dll Files\32bit\amtlib.dll;file:_C:\Users\Home\Downloads\Adobe Illustrator CS6\Adobe Illustrator CS6\Dll Files\64bit\amtlib.dll
     	Detection Origin: Local machine
     	Detection Type: Concrete
     	Detection Source: System
     	User: NT AUTHORITY\SYSTEM
     	Process Name: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
     	Signature Version: AV: 1.155.580.0, AS: 1.155.580.0, NIS: 106.0.0.0
     	Engine Version: AM: 1.1.9700.0, NIS: 2.1.9700.0
    
    Event[19392]:
      Log Name: System
      Source: Microsoft Antimalware
      Date: 2013-07-23T16:58:13.000
      Event ID: 1116
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Home-PC
      Description: 
    Microsoft Antimalware has detected malware or other potentially unwanted software.
     For more information please see the following:
    http://go.microsoft.com/fwlink/?linkid=37020&name=HackTool:Win32/Keygen&threatid=2147593794
     	Name: HackTool:Win32/Keygen
     	ID: 2147593794
     	Severity: Medium
     	Category: Tool
     	Path: file:_C:\Program Files\Adobe\Adobe Bridge CS6\amtlib.dll;file:_C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\amtlib.dll;file:_C:\Program Files\Adobe\Adobe Photoshop CS6\amtlib.dll;file:_C:\Users\Home\Downloads\Adobe Illustrator CS6\Adobe Illustrator CS6\Dll Files\32bit\amtlib.dll;file:_C:\Users\Home\Downloads\Adobe Illustrator CS6\Adobe Illustrator CS6\Dll Files\64bit\amtlib.dll
     	Detection Origin: Local machine
     	Detection Type: Concrete
     	Detection Source: System
     	User: NT AUTHORITY\SYSTEM
     	Process Name: C:\Program Files\Adobe\Adobe Photoshop CS6\Photoshop.exe
     	Signature Version: AV: 1.155.580.0, AS: 1.155.580.0, NIS: 106.0.0.0
     	Engine Version: AM: 1.1.9700.0, NIS: 2.1.9700.0
    Hosts file containing adobe activation blocks:

    Code:
    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    
    # localhost name resolution is handled within DNS itself.
    #	127.0.0.1       localhost
    #	::1             localhost
    
    # Adobe Tool v3.3 Beta: 21/07/2013 12:43:29.
    127.0.0.1 3dns-1.adobe.com 3dns-2.adobe.com 3dns-3.adobe.com 3dns-4.adobe.com 3dns.adobe.com activate-sea.adobe.com activate-sjc0.adobe.com activate.adobe.com activate.wip.adobe.com 
    127.0.0.1 activate.wip1.adobe.com activate.wip2.adobe.com activate.wip3.adobe.com activate.wip4.adobe.com adobe-dns-1.adobe.com adobe-dns-2.adobe.com adobe-dns-3.adobe.com adobe-dns-4.adobe.com adobe-dns.adobe.com 
    127.0.0.1 adobeereg.com crl.verisign.net ereg.adobe.com ereg.wip.adobe.com ereg.wip1.adobe.com ereg.wip2.adobe.com ereg.wip3.adobe.com ereg.wip4.adobe.com hl2rcv.adobe.com 
    127.0.0.1 lm.licenses.adobe.com lmlicenses.wip4.adobe.com na2m-pr.licenses.adobe.com ood.opsource.net practivate.adobe practivate.adobe.com practivate.adobe.ipp practivate.adobe.newoa practivate.adobe.ntp 
    127.0.0.1 wip.adobe.com wip1.adobe.com wip2.adobe.com wip3.adobe.com wip4.adobe.com wwis-dubc1-vip60.adobe.com www.adobeereg.com www.wip.adobe.com www.wip1.adobe.com 
    127.0.0.1 www.wip2.adobe.com www.wip3.adobe.com www.wip4.adobe.com
    So you are aware we do not support piracy on this forum.
      My Computer


 

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