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Windows 7: BSOD: Driver Power State Failure

25 Jul 2013   #11
Garlico

Windows 7 Home Premium x64
 
 

Yes. It's random though. Sometimes I won't get one at all and then I get hit with back to back BSOD every minute. I just turn off my laptop and wait a few hours when that happens. I can't seem to find a permanent fix.

In fact I just restarted from a BSOD before posting this.


My System SpecsSystem Spec
.
26 Jul 2013   #12
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

ok run the SF Tool again and post up the new logs and I will take a look.

cheers

Dave
My System SpecsSystem Spec
27 Jul 2013   #13
Garlico

Windows 7 Home Premium x64
 
 

Ok. I haven't BSOD since my last msg but I will post here next time I BSOD. Or I will mark as solved if it never BSOD.
My System SpecsSystem Spec
.

28 Jul 2013   #14
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Ok. No problem.
My System SpecsSystem Spec
29 Jul 2013   #15
Garlico

Windows 7 Home Premium x64
 
 

It took a few days, but it did BSOD again. This time immediately after start up.
My System SpecsSystem Spec
01 Aug 2013   #16
Garlico

Windows 7 Home Premium x64
 
 

It's BSOD a couple other times but I'm sure it's the same problem as my previous post so I won't bother putting up another zip until you've looked at that one.
My System SpecsSystem Spec
04 Aug 2013   #17
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Code:
 
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8007fe4a10, fffff80000b9c3d8, fffffa800b244e10}
Probably caused by : ACPI.sys
I suggest updating the BIOS to A12, you have A04 dated 03/28/2011:

Code:
 
[BIOS Information (Type 0) - Length 24 - Handle 0000h]
  Vendor                        Alienware
  BIOS Version                 A04
  BIOS Starting Address Segment 0
  BIOS Release Date             03/28/2011
  BIOS ROM Size                 280000
download

*Use the "Analyze System for Updates" utility and check for any available updates.

Also your C: Drive has very little free space:

Code:
 
Drive C:
Size: 586.91GB
Free Space: 31.51GB
Free Up and Recover to at least 15GB:

https://www.sevenforums.com/tutorials/129976-hard-disk-space-free-up-recover.html

Is that the latest msinfo32 file??

Cheers
Dave
My System SpecsSystem Spec
08 Aug 2013   #18
Garlico

Windows 7 Home Premium x64
 
 

Do you have any suggestions on the process for updating the bios? I don't know how to back it up in the event of some sort of failure and I'm quite scared to alter it.
My System SpecsSystem Spec
08 Aug 2013   #19
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

The BIOS file is a .exe file, so it should be straight forward, simply download it and run.
Just ensure that your battery is fully charged and you don't have any power interruptions
during the update. Follow closely any on screen instructions.

I would suggest backing up any important files before you begin.

Good luck!

cheers

Dave
My System SpecsSystem Spec
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