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Windows 7: BSOD even after clean Win7 re-install

20 Jul 2013   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
BSOD even after clean Win7 re-install


Computer had been randomly restarting, sometimes several times a day, for a couple of weeks. So I completely re-installed Windows (and ran updates) hoping it would be just a software problem, but the problem persists. Three unexpected shutdowns since re-install, two of them today.

SF Diagnostics results attached.

Also ran Memtest86 and errors were detected. Screenshot attached in case it can be helpful.


My System SpecsSystem Spec
20 Jul 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

sacredheart05 welcome to SevenForums

Rerun a memory test with memtest86+

RAM - Test with Memtest86+

Tip   Tip
Pay attention to Part 3 if you get any ERRORS
My System SpecsSystem Spec
21 Jul 2013   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1


Reran Memtest last night. Results show one good stick (Screenshot 1 attached) and one stick giving errors (Screenshot 2 attached).

Both sticks were tested individually in each slot, giving the same results both times for each stick.

So is a new RAM stick enough to solve the BSOD errors, or do the SF Diagnostics show other possible causes?

Thanks so much.

Attachment 277483

Attachment 277484
My System SpecsSystem Spec

21 Jul 2013   #4

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

I see you didn't use the version I posted . If you have a dual channel memory sticks you would need to replace the entire kit not just one of the memory sticks . If its still under warranty open an RMA with the memory manufacture to replace the kit for you . Other wise you would have to purchase a new memory kit .
My System SpecsSystem Spec

 BSOD even after clean Win7 re-install

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