BSOD while trying to hibernate NEED HELP


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    BSOD while trying to hibernate NEED HELP


    Hi and good morning to all sevenforum member.:)

    I need help from computer expert to solve my problem. I'm using ASUS A55V laptop.
    I don't know why my computer always BSOD when i trying to hibernate. I've try many solution on other website and end's up to this forum. It is not only when trying to hibernate,the error will come sometimes when i leave my computer doing nothing. Before this,my computer is acting normally untill some day it start to crash while hibernate. I'm using windows seven ultimate x64 bit. While hibernating,my screen start to blank and i've to wait about 10 minute to get BSOD error. Message said error causing from driver power state failure. All driver is install and there's no question mark. No hardware is tick to wake my computer. Here i attach dump file from my computer. TQ
    Last edited by johnmalay; 20 Jul 2013 at 23:05.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please 'Grab all' and upload a new zip:
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    koolkat77 said:
    Please 'Grab all' and upload a new zip:
    edited
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Not just the dumps, I meant all the files like system info, msinfo, hosts etc.
      My Computer


  5. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #5

    koolkat77 said:
    Not just the dumps, I meant all the files like system info, msinfo, hosts etc.
    done:)
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    Uninstall your current antivirus as it is contributing to your BSOD's.
    Code:
    kl1.sys                     Tue Jun 19 19:27:15 2012 (4FE07E33)
    klflt.sys                   Tue Mar 26 20:44:59 2013 (5151B46B)
    klif.sys                    Tue Mar 26 21:07:33 2013 (5151B9B5)
    klim6.sys                   Thu Aug  2 17:09:23 2012 (501A5FE3)
    klkbdflt.sys                Mon Sep  3 19:55:35 2012 (5044B6D7)
    klmouflt.sys                Mon Sep  3 20:21:58 2012 (5044BD06)
    kltdi.sys                   Mon Apr 29 18:07:50 2013 (517E6296)
    kneps.sys                   Tue Mar  5 15:09:23 2013 (5135B643)
    Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
    • Do not start the trial version of MalwareBytes

    You may also take a look at:

    Uninstall VMware, LENOVO ATK Hotkey ATK0101 ACPI UTILITY and Asus Charger Driver [br] Likely BSOD cause. Use Revo Uninstaller Free to uninstall.

       Note
    Download and install Revo Uninstaller free from here:
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

    Reduce items at start up:
    Your Antivirus software is basically whats just needed there.

    Use the System File Checker tool and Run Disk Check:

    Upload a screenshot using:
    For how to upload a screenshot or file, read here

    Test your Hard Drive by running:

    Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:


    Test and Diagnose RAM Issues with Memtest86+:
    Pay close attention to part 3 of the tutorial "If you have errors"
       Tip
    • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


    BSOD SUMMARY:
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sun Jul 21 05:44:39.716 2013 (UTC + 6:00)
    System Uptime: 0 days 0:13:22.591
    BugCheck 9F, {3, fffffa800825de30, fffff80000b9c3d8, fffffa800cf055d0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sat Jul 20 15:55:05.239 2013 (UTC + 6:00)
    System Uptime: 0 days 3:51:52.503
    BugCheck 9F, {3, fffffa800825f980, fffff80000b9c3d8, fffffa8008a0c5b0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Jul 18 14:20:38.930 2013 (UTC + 6:00)
    System Uptime: 0 days 2:22:07.195
    BugCheck 9F, {3, fffffa800825fbb0, fffff80000b9c3d8, fffffa800be182e0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jul 16 19:04:22.716 2013 (UTC + 6:00)
    System Uptime: 0 days 3:20:21.980
    BugCheck 9F, {3, fffffa800825fe30, fffff8000506e3d8, fffffa800cb922d0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 12 19:08:05.990 2013 (UTC + 6:00)
    System Uptime: 0 days 3:04:52.254
    BugCheck 9F, {3, fffffa800825fe30, fffff80000b9c3d8, fffffa800936f010}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jul 10 10:58:37.832 2013 (UTC + 6:00)
    System Uptime: 0 days 3:21:08.706
    BugCheck 9F, {3, fffffa800827ae30, fffff80000b9c3d8, fffffa80094aacb0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jul  9 20:06:44.757 2013 (UTC + 6:00)
    System Uptime: 0 days 2:16:37.021
    BugCheck 9F, {3, fffffa800825ebb0, fffff80000b9c3d8, fffffa8009271b30}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    koolkat77 said:
    Uninstall your current antivirus as it is contributing to your BSOD's.
    Code:
    kl1.sys                     Tue Jun 19 19:27:15 2012 (4FE07E33)
    klflt.sys                   Tue Mar 26 20:44:59 2013 (5151B46B)
    klif.sys                    Tue Mar 26 21:07:33 2013 (5151B9B5)
    klim6.sys                   Thu Aug  2 17:09:23 2012 (501A5FE3)
    klkbdflt.sys                Mon Sep  3 19:55:35 2012 (5044B6D7)
    klmouflt.sys                Mon Sep  3 20:21:58 2012 (5044BD06)
    kltdi.sys                   Mon Apr 29 18:07:50 2013 (517E6296)
    kneps.sys                   Tue Mar  5 15:09:23 2013 (5135B643)
    Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
    • Do not start the trial version of MalwareBytes

    You may also take a look at:

    Uninstall VMware, LENOVO ATK Hotkey ATK0101 ACPI UTILITY and Asus Charger Driver [br] Likely BSOD cause. Use Revo Uninstaller Free to uninstall.

       Note
    Download and install Revo Uninstaller free from here:
    Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

    Reduce items at start up:
    Your Antivirus software is basically whats just needed there.

    Use the System File Checker tool and Run Disk Check:

    Upload a screenshot using:
    For how to upload a screenshot or file, read here

    Test your Hard Drive by running:

    Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:


    Test and Diagnose RAM Issues with Memtest86+:
    Pay close attention to part 3 of the tutorial "If you have errors"
       Tip
    • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.


    BSOD SUMMARY:
    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sun Jul 21 05:44:39.716 2013 (UTC + 6:00)
    System Uptime: 0 days 0:13:22.591
    BugCheck 9F, {3, fffffa800825de30, fffff80000b9c3d8, fffffa800cf055d0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Sat Jul 20 15:55:05.239 2013 (UTC + 6:00)
    System Uptime: 0 days 3:51:52.503
    BugCheck 9F, {3, fffffa800825f980, fffff80000b9c3d8, fffffa8008a0c5b0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Jul 18 14:20:38.930 2013 (UTC + 6:00)
    System Uptime: 0 days 2:22:07.195
    BugCheck 9F, {3, fffffa800825fbb0, fffff80000b9c3d8, fffffa800be182e0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jul 16 19:04:22.716 2013 (UTC + 6:00)
    System Uptime: 0 days 3:20:21.980
    BugCheck 9F, {3, fffffa800825fe30, fffff8000506e3d8, fffffa800cb922d0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 12 19:08:05.990 2013 (UTC + 6:00)
    System Uptime: 0 days 3:04:52.254
    BugCheck 9F, {3, fffffa800825fe30, fffff80000b9c3d8, fffffa800936f010}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jul 10 10:58:37.832 2013 (UTC + 6:00)
    System Uptime: 0 days 3:21:08.706
    BugCheck 9F, {3, fffffa800827ae30, fffff80000b9c3d8, fffffa80094aacb0}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jul  9 20:06:44.757 2013 (UTC + 6:00)
    System Uptime: 0 days 2:16:37.021
    BugCheck 9F, {3, fffffa800825ebb0, fffff80000b9c3d8, fffffa8009271b30}
    Probably caused by : ntkrnlmp
    BUGCHECK_STR:  0x9F
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    ok tq so much, i will try to do what you said and i will give feedback
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Good luck.
      My Computer


  9. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Yeah! finally my computer return to its normal state! thanks to @koolkat77 for the guide. I was able to hibernate my computer and no more BSOD when i leave my computer on. Tq so much. :)

    I'm using this guide by koolkat77 -

    * Uninstall kaspersky antivirus 2013 using kaspersky removal tools on safe mode
    * Uninstall vmware using revo uninstaller,clear all registery key using advanced mode feature. I can't find LENOVO ATK Hotkey ATK0101 ACPI UTILITY and Asus Charger Driver. Mybe i've done uninstall before this and only registery show up.
    * Scan and run disk check and there's several error and windows repair the corrupt file upon system reboot
    * Run Memtest86 pass 1 and found no error. Run about 1 hour 30 minute
    * Install malwarebytes and scan for virus

    Doing all of these i have my system run smooth again and faster than before. I think the main problem cause by kaspersky antivirus 2013 and corrupt system file. Again thanks for guiding me @koolkat77 :)
      My Computer


  10. Posts : 15,026
    Windows 10 Home 64Bit
       #10

    Thanks for letting us know.
    Be sure to post if you have them again.
      My Computer


 

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