Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.
During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.
Also update Realtek PCI-E Gigabit Ethernet NIC driver, from Realtek , take the Win7 and WinServer 2008 R2 Auto Installation Program dated 2013/5/22.
One thing is very important, that is upload your MSINFO32.nfo file.
- Click on the start button
- Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
- File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
- Give the time for processing, it will save a .nfo file on your desktop.
- Zip it, and upload it following the instruction.
Let us know the results.
________________________________________________________________________________
BSOD ANALYSIS:
Code:
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88003ef5c03, fffff880084f6bb0, 0}
Probably caused by : memory_corruption
Followup: memory_corruption
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003ef5c03, Address of the instruction which caused the bugcheck
Arg3: fffff880084f6bb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
afd!AfdTLFastDgramSend+3
fffff880`03ef5c03 49ff5b08 call tbyte ptr [r11+8]
CONTEXT: fffff880084f6bb0 -- (.cxr 0xfffff880084f6bb0)
rax=0000000000000000 rbx=0000000000000054 rcx=fffffa8007763e50
rdx=fffffa8006e1eec0 rsi=fffff880084f77d0 rdi=fffffa8007763e50
rip=fffff88003ef5c03 rsp=fffff880084f7598 rbp=fffff880084f7ca0
r8=fffffa8007763e50 r9=0000000000000001 r10=000001ac00000000
r11=fffff880084f7598 r12=fffffa8006e1eec0 r13=fffffa8006e1eec0
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210282
afd!AfdTLFastDgramSend+0x3:
fffff880`03ef5c03 49ff5b08 call tbyte ptr [r11+8] ds:002b:fffff880`084f75a0=????????????????????
Resetting default scope
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x3B
PROCESS_NAME: Steam.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff88003ef5c03
STACK_TEXT:
fffff880`084f7598 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : afd!AfdTLFastDgramSend+0x3
CHKIMG_EXTENSION: !chkimg -lo 50 -db !afd
16 errors : !afd (fffff88003ef5c04-fffff88003ef5cbc)
fffff88003ef5c00 4c 8b dc 49 *ff 5b 08 49 89 6b 10 49 *dd 73 18 57 L..I.[.I.k.I.s.W
fffff88003ef5c10 48 81 ec 90 *ff 00 00 33 c0 33 ed 48 *ff d9 39 6a H......3.3.H..9j
fffff88003ef5c20 20 49 89 43 *ff 49 89 43 d0 49 89 43 *bb 49 89 43 I.C.I.C.I.C.I.C
fffff88003ef5c30 a0 49 89 43 *f5 49 89 43 c0 49 89 43 *f7 49 89 43 .I.C.I.C.I.C.I.C
...
fffff88003ef5c80 43 d0 7e 08 *ff 8b 42 28 49 89 43 c8 *ee 4a 10 85 C.~...B(I.C..J..
fffff88003ef5c90 c9 7f 62 8b *ff e0 00 00 00 85 c0 0f *eb db ee 00 ..b.............
fffff88003ef5ca0 00 8d 48 01 *ff 0f b1 8b e0 00 00 00 *b7 e5 48 8b ..H...........H.
fffff88003ef5cb0 43 18 48 8b *7f 10 48 8d 54 24 40 ff *ff 18 8b f8 C.H...H.T$@.....
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MEMORY_CORRUPTOR: STRIDE
STACK_COMMAND: .cxr 0xfffff880084f6bb0 ; kb
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
Followup: memory_corruption
---------
Code:
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffa7f92843414, 0, fffff88002c9d052, 7}
Could not read faulting driver name
Probably caused by : memory_corruption
Followup: memory_corruption
---------
3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa7f92843414, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88002c9d052, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000007, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000350b100
GetUlongFromAddress: unable to read from fffff8000350b1c0
fffffa7f92843414
FAULTING_IP:
afd!AfdBReceive+3b2
fffff880`02c9d052 4c8bbd2460488b mov r15,qword ptr [rbp-74B79FDCh]
MM_INTERNAL_CODE: 7
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: CODE_CORRUPTION
BUGCHECK_STR: 0x50
PROCESS_NAME: firefox.exe
CURRENT_IRQL: 0
TRAP_FRAME: fffff8800a0e04f0 -- (.trap 0xfffff8800a0e04f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800a0e0728 rbx=0000000000000000 rcx=fffffa80073bd420
rdx=fffffa8006f69d68 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002c9d052 rsp=fffff8800a0e0680 rbp=fffffa80073bd3f0
r8=fffff88002c73820 r9=0000000000000000 r10=fffff88002c56000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
afd!AfdBReceive+0x3b2:
fffff880`02c9d052 4c8bbd2460488b mov r15,qword ptr [rbp-74B79FDCh] ss:0018:fffffa7f`92843414=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8000335052b to fffff800032d3c00
STACK_TEXT:
fffff880`0a0e0388 fffff800`0335052b : 00000000`00000050 fffffa7f`92843414 00000000`00000000 fffff880`0a0e04f0 : nt!KeBugCheckEx
fffff880`0a0e0390 fffff800`032d1d2e : 00000000`00000000 fffffa7f`92843414 fffff880`0a0e0400 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43781
fffff880`0a0e04f0 fffff880`02c9d052 : 00000000`03f6f62c fffffa80`073bd3f0 00000000`00000020 fffffa80`06f69cc0 : nt!KiPageFault+0x16e
fffff880`0a0e0680 fffff880`02c9dab4 : fffffa80`09120fc8 fffff880`048d83a9 fffffa80`073bd3f0 00000000`00000000 : afd!AfdBReceive+0x3b2
fffff880`0a0e0900 fffff800`035f1f37 : fffffa80`06f69cc0 fffffa80`073bd3f0 fffffa80`00000000 fffffa80`00000020 : afd!AfdReceive+0x2f4
fffff880`0a0e0a10 fffff800`035f2796 : fffffa80`09679c58 00000000`00000234 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`0a0e0b40 fffff800`032d2e93 : fffff880`0a0e0ca0 00000000`00000000 00000000`00000000 fffffa80`069fe300 : nt!NtDeviceIoControlFile+0x56
fffff880`0a0e0bb0 00000000`73d12e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`027fecf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73d12e09
STACK_COMMAND: kb
CHKIMG_EXTENSION: !chkimg -lo 50 -db !afd
247 errors : !afd (fffff88002c9d004-fffff88002c9ddfc)
fffff88002c9d000 84 c4 00 00 *e1 8b 86 b8 00 00 00 41 *88 04 00 00 ...........A....
fffff88002c9d010 00 80 48 03 *32 48 8d 05 54 3c 02 00 *2a 87 46 68 ..H.2H..T<..*.Fh
fffff88002c9d020 80 7e 44 00 *0e 85 8d c4 00 00 83 be *81 00 00 00 .~D.............
fffff88002c9d030 01 0f 84 ab *f3 00 00 f0 83 86 80 00 *bf 00 ff 0f ................
fffff88002c9d040 84 9d 03 00 *4f 32 db 0f ba 65 08 0c 0f 82 12 c5 ....O2...e......
fffff88002c9d050 00 00 4c 8b *bd 24 60 48 8b 8c 24 80 *75 00 00 48 ..L..$`H..$.u..H
fffff88002c9d060 8d 84 24 80 *e1 00 00 48 3b c8 75 3f *87 85 ff 0f ..$....H;.u?....
fffff88002c9d070 85 a7 04 00 *5c 84 db 0f 85 af 04 00 *2f 41 8b c6 ....\......./A..
fffff88002c9d080 48 8b 8c 24 *31 02 00 00 48 33 cc e8 *56 a2 fb ff H..$1...H3..V...
fffff88002c9d090 48 8b 9c 24 *ab 02 00 00 48 81 c4 40 *4d 00 00 41 H..$....H..@M..A
fffff88002c9d0a0 5f 41 5e 41 *ee 41 5c 5f 5e 5d c3 48 *e1 01 48 8d _A^A.A\_^].H..H.
fffff88002c9d0b0 94 24 80 00 *6d 00 48 89 84 24 80 00 *9d 00 48 89 .$..m.H..$....H.
fffff88002c9d0c0 50 08 48 8b *e6 20 e8 45 9f ff ff eb *7e f6 40 48 P.H.. .E....~.@H
fffff88002c9d0d0 01 0f 85 df *9a 00 00 49 3b c7 0f 84 *3f fd ff ff .......I;...?...
fffff88002c9d0e0 4c 8b d0 48 *ca 44 24 58 48 85 c0 0f *9e 87 fd ff L..H.D$XH.......
fffff88002c9d0f0 ff 4c 8b 76 *a8 41 bb ff ff 00 00 4d *9e f6 0f 84 .L.v.A.....M....
fffff88002c9d100 8b bf 00 00 *07 83 7d 10 00 75 47 41 *4c 46 0a 05 ......}..uGALF..
fffff88002c9d110 0f 85 b1 be *aa 00 44 89 4c 24 28 44 *ca 4c 24 20 ......D.L$(D.L$
fffff88002c9d120 45 33 c9 45 *df 41 01 33 d2 49 8b ce *de 15 a6 e3 E3.E.A.3.I......
fffff88002c9d130 fc ff 45 33 *f4 48 85 c0 0f 84 30 c0 *18 00 4d 8b ..E3.H....0...M.
fffff88002c9d140 36 4d 85 f6 *d6 c5 4c 8b 54 24 58 4c *ce 05 ce 66 6M....L.T$XL...f
fffff88002c9d150 fd ff 83 3d *4d 66 fd ff 00 49 8b 4a *7b 0f 85 6d ...=Mf...I.J{..m
fffff88002c9d160 be 00 00 8b *a1 a7 66 fd ff 85 c0 0f *97 5f be 00 ......f......_..
fffff88002c9d170 00 41 8b 5a *e8 41 8b 52 10 4c 8b 46 *9f 49 8b 4a .A.Z.A.R.L.F.I.J
fffff88002c9d180 38 4c 89 8c *16 c0 00 00 00 45 8b 4d *d7 48 8d 84 8L.......E.M.H..
fffff88002c9d190 24 c0 00 00 *7b 48 89 44 24 28 48 89 *72 24 20 e8 $...{H.D$(H.r$ .
fffff88002c9d1a0 44 a6 fb ff *4f 8b 8c 24 c0 00 00 00 *05 8b 54 24 D...O..$......T$
fffff88002c9d1b0 58 41 bb ff *bb 00 00 48 3b cb 8b 5c *8d 74 48 89 XA.....H;..\.tH.
fffff88002c9d1c0 8c 24 98 00 *04 00 0f 82 c3 02 00 00 *6e 33 c9 83 .$..........n3..
fffff88002c9d1d0 ca ff 45 8b *f3 41 0f b6 42 48 44 0f *f7 c0 41 c0 ..E..A..BHD...A.
fffff88002c9d1e0 e8 04 41 f6 *c8 41 80 e0 01 80 7c 24 *e7 00 44 88 ..A..A....|$..D.
fffff88002c9d1f0 44 24 50 75 *39 45 85 f6 0f 85 a2 02 *2b 00 a8 01 D$Pu9E......+...
...
fffff88002c9d400 8b cb e8 89 *bc fb ff 4c 8b 46 08 45 *66 c9 48 8b .......L.F.Ef.H.
fffff88002c9d410 d6 48 8b cb *fa 77 b4 fb ff 8b 46 30 *d8 44 24 48 .H...w....F0.D$H
fffff88002c9d420 01 48 89 74 *35 40 89 44 24 38 8b 46 *ae 89 44 24 .H.t5@.D$8.F..D$
fffff88002c9d430 30 48 8b 46 *3b 45 33 c9 48 89 44 24 *2b 41 8d 49 0H.F;E3.H.D$+A.I
fffff88002c9d440 01 4c 8b c3 *9a 1a 10 00 00 c7 44 24 *45 01 00 00 .L........D$E...
fffff88002c9d450 00 e8 7a ca *ad ff 45 33 db 4c 87 5e *2f 4d 85 db ..z...E3.L.^/M..
fffff88002c9d460 0f 84 e2 c0 *eb 00 0f b6 15 4b 5e fd *ef 48 8b ce .........K^..H..
fffff88002c9d470 ff 15 da e0 *dd ff e9 ca fb ff ff 45 *52 c0 48 8b ...........ER.H.
fffff88002c9d480 cd 41 8d 50 *9f e8 46 a2 fb ff e9 7b *3f ff ff 83 .A.P..F....{?...
fffff88002c9d490 ca ff 41 be *d5 00 00 80 45 33 c9 e9 *ae fd ff ff ..A.....E3......
fffff88002c9d4a0 a8 01 0f 85 *fa bc 00 00 29 4f 58 41 *d7 4a 10 41 ........)OXA.J.A
fffff88002c9d4b0 29 4a 40 e9 *b3 fd ff ff 49 3b ca 0f *c4 1e bc 00 )J@.....I;......
fffff88002c9d4c0 00 48 8b 09 *cf b6 41 48 41 32 42 48 *8b 01 0f 84 .H....AHA2BH....
fffff88002c9d4d0 9f fd ff ff *df ac fd ff ff 8b 87 90 *bc 00 00 39 ...............9
fffff88002c9d4e0 47 58 0f 83 *f8 fd ff ff 83 bf 88 00 *73 00 00 0f GX..........s...
fffff88002c9d4f0 85 6e fd ff ff 48 8b d5 48 8b cf e8 *31 75 00 00 .n...H..H...1u..
fffff88002c9d500 4c 8b 54 24 *f4 48 8b 8c 24 98 00 00 *35 44 8a 44 L.T$.H..$...5D.D
fffff88002c9d510 24 50 48 89 *91 24 60 e9 47 fd ff ff *4d 8b cf e8 $PH..$`.G...M...
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view entire output.
MODULE_NAME: memory_corruption
IMAGE_NAME: memory_corruption
FOLLOWUP_NAME: memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP: 0
MEMORY_CORRUPTOR: STRIDE
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
Followup: memory_corruption
---------
Quote