Computer freezing while browsing/typing on the internet.

kylendm · 21 Jul 2013

Basically my computer only freezes when I'm on the internet or typing in a text field like google/address bar. Never when I'm playing modern games like Counter Strike GO, Civ V, Sim City, or other new games like that. It has froze a couple times while using a music production software like Sonar X2 though.

This was happening to me about half a year ago or so in this thread but it's gone away since the last post until now.

Since then I've replaced the RAM, HDD, PSU, and reseated the CPU cooler. It's come down to either the CPU, Mobo, or Video card. I feel like it's not the video card but I'm honestly not sure. Here's all the minidumps and the computer has froze a few times since the last one but no mini dump was created.

x BlueRobot · 21 Jul 2013

Code:

BugCheck 124, {0, fffffa800bdb08f8, 0, 0}

Probably caused by : AuthenticAMD

Code:

1: kd> !errrec fffffa800bdb08f8
===============================================================================
Common Platform Error Record @ fffffa800bdb08f8
-------------------------------------------------------------------------------
Record Id     : 01ce81d26a51cc81
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/16/2013 3:13:26 (UTC)
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800bdb0978
Section       @ fffffa800bdb0a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100fa0
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800bdb09c0
Section       @ fffffa800bdb0b10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : a0 0f 10 00 00 08 06 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800bdb0b10

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800bdb0a08
Section       @ fffffa800bdb0b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_GENERIC_ERR_*_TIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xfa00000000070f0f

The first parameter or argument has the value of 0x0, which is a Machine Check Exception, which means the CPU has detected a hardware problem and the address points to a processor error because the CPU has found one, so it could be a different form of hardware which is causing the issue.

In such a situation, it is best to use these steps:

Hardware - Stress Test With Prime95

Enable "Round off checking" before the test (see first post below tutorial).

Stop 0x124 - what it means and what to try

All the hardware seeming to be running stable and tests reporting no errors, could mean a bad motherboard.

I couldn't see any AV protection installed, please follow:

Install and perform full scans with:

Information

Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:

Good and Free system security combination.