Windows 7: BSOD PLaying League of Legends error code 0x0000001e a common code

Wolfglar · 22 Jul 2013

Hello and good morning, I having problems with bsod mostly while playing league of legends but can occur randomly at other times. I have done memtest86, scanned the hard drive, and even took it to pcdirect where there installed a new motherboard but the problem has persisted. Thank you very much for your time.

Just an update a new bsod happened while running the repair option on league of legends.

Northernsoul55 · 23 Jul 2013

Hi,

Your Nividia drivers and Nforce networking drivers are causing issues, also some USB issues.

Code:

 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002e80b05, 0, ffffffffffffffff}
Probably caused by : ntkrnlmp.exe ( nt!ExpInterlockedPopEntrySListFault16+0 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)

Driver Issues:

Code:

 
Driver: nvlddmkm.sys
Dated: Fri Jun 21 10:06:16 2013
Refers to: Nvidia video drivers.

As you have the latest driver installed, I would suggest

Rolling back to the previous version.
If that does not fix the issue, then you may try this newer

BETA version

Code:

 
Driver: nvmf6264.sys
Dated: Thu Aug 12 12:46:06 2010
Refers to: Nividia Nforce networking controller

Please install this driver:

NVIDIA DRIVERS 15.56WHQL

This driver pre-dates windows and needs updating or removed, maybe a left over driver:

Code:

Driver: ASACPI.sys
Dated: Mon Mar 28 03:30:36 2005
Refers to: Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). 
Also a part of many Asus utilities.

Please update to 2009 driver, if issues persist, uninstall:

http://www.asus.com/Motherboards/M4N75TD/#support_Knowledge_51238F06-1E1F-FB63-DF3A-6FC32213CCA0

If this program is not present on your system, then navigate to:

C:\Windows\System32\drivers

Locate the ASACPI.sys driver and rename to ASACPI.sys.old
Reboot. Do any issues arise?

----------------------------------------------------------------------------------------

There are also issues relating to USB:

Code:

 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : usbohci.sys ( usbohci!OHCI_ProcessDoneIsoTd+25 )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)

Follow this guide:

https://www.sevenforums.com/tutorials/165554-usb-driver-general-fix-problems.html

Ensure you have all the latest Windows updates installed and any USB device drivers updated.

cheers

Dave

Wolfglar · 23 Jul 2013

I have done all that you have asked me to do, and I will check in if there is any new problems. Thanks again for your time and help.

Northernsoul55 · 23 Jul 2013

No problem :)

Wolfglar · 24 Jul 2013

Unfortunately I had another bsod, let me know if I messed something up, new file attached. Thanks again.

Northernsoul55 · 24 Jul 2013

Hi from your latest logs:

Code:

 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
Probably caused by : usbohci.sys ( usbohci!OHCI_ProcessDoneIsoTd+25 )
Followup: MachineOwner
---------
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED
Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
The usbohci.sys is used to support your Windows hardware device driver OHCI USB Miniport Driver.

Problem devices:

Device: SPH-l710
PNP_Device_ID: USB\VID_04E8&PID_6860\C80CA3C1
Error Code: This device cannot start

Navigate to:

Start>Control Panel> change to Icon view (Top right) and click Device Manager.
Then click the VIEW tab at the top and click "Show Hidden Devices"
Now expand "Universal Serial Bus Controllers" and you should now see a list of devices.

Is a yellow triangle present next to any devices in the list? Like in the example below?

Do you have an iphone or samsung phone your using with USB to connect to the computer?

Cheers
Dave

Wolfglar · 24 Jul 2013

Yes I do have a samsung phone usb charger attached. There is a yellow triangle next to a portable device
SPH-L710.

Northernsoul55 · 25 Jul 2013

Ok, I believe the Samsung USB/driver/ or program you use are causing the issues,
this is the device SPH-L710.

Go back into Device manager and expand again, then right click the SPH-L710 with the yellow triangle and uninstall. (Looks like its installed twice).
Reboot the computer.
Now what is the situation when you plug the charger in? (Look in device manager)

I also suggest you either update the Samsung software or reinstall it.

If you can do none of the above uninstall the software completely, and leave the charger unplugged,
does your issue still remain?

Cheers

Dave

Wolfglar · 25 Jul 2013

I have uninstalled both SPH-L710 devices just to play it safe, and I have decided I wont use my samsung usb charger again just to be sure. I will check in again soon if any new problems arise or if everything is running smoothly, thanks again.

Northernsoul55 · 25 Jul 2013

Your welcome. :)