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#11
The bugcheck indicates that the device object has been holding a power-related IRP for too long.Code:BugCheck 9F, {3, fffffa8006ae6060, fffff80000b9c3d8, fffffa800934dd10} *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys
Code:0: kd> !irp fffffa800934dd10 Irp is active with 3 stacks 2 is current (= 0xfffffa800934de28) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 >[ 16, 2] 0 e1 fffffa8008273480 00000000 00000000-00000000 pending \Driver\nvlddmkm Args: 00016600 00000001 00000004 00000006 [ 0, 0] 0 0 00000000 00000000 00000000-fffffa8009143160 Args: 00000000 00000000 00000000 00000000----------------------------------------------------------------------------Code:0: kd> !devobj fffffa8008273480 f fffff80003282fb0: Unable to get value of ObpRootDirectoryObject Device object (fffffa8008273480) is for: InfoMask field not found for _OBJECT_HEADER at fffffa8008273450 \Driver\nvlddmkm DriverObject fffffa8008002620 Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004 DevExt fffffa80082735d0 DevObjExt fffffa8008273f88 Characteristics (0x00000100) FILE_DEVICE_SECURE_OPEN Device queue is not busy.
Please update your nVidia graphics card driver, to the latest WHQL version, following this method:Code:0: kd> lmvm nvlddmkm start end module name fffff880`056bb000 fffff880`061a0000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Fri Jun 21 10:06:16 2013 (51C41788) CheckSum: 00AB87FF ImageSize: 00AE5000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Version: 320.49
Release Date for Desktops and Notebooks : July 1st 2013
In Device Manager: 9.18.13.2049
- Start Type: Device Manager
- Expand Display Adapters
- Right-Click Driver Name, Uninstall
- Reboot
- Run Driver Sweeper
- Reboot
- Install Downloaded Driver
Driver Sweeper will scan for any left over files from the old driver, old driver files can cause conflicts with new driver installations. Create a System Restore point beforehand, in case any problems or issues arise.
Driver Sweeper: