Computer BSODs at random times

00Gonzo · 24 Jul 2013

My computer has been BSOD'ing lately. It usually happens when I try to update windows. This usually will cause windows to freeze screen for a short bit, or not allow me to do anything (click programs, start menu, or anything on the taskbar). After this usually results in a BSOD. Please help

The 00Gonzo attatchment is everything I think is needed.

x BlueRobot · 24 Jul 2013

Code:

BugCheck 7A, {c0442f50, c0000185, 22d27860, 885ea17e}

GetPointerFromAddress: unable to read from 82bab834
Probably caused by : memory_corruption

Code:

Usual causes:  Memory, Paging file corruption, File system, Hard drive, Cabling, Virus infection, Improperly seated cards, BIOS, Bad motherboard, Missing Service Pack

This bugcheck indicates that a driver within the storage stack wasn't able to page data back into physical memory.

Code:

ERROR_CODE: (NTSTATUS) 0xc0000185 - The I/O device reported an I/O error.

DISK_HARDWARE_ERROR: There was error with disk hardware

Code:

!chkimg -lo 50 -d !PCIIDEX
   
3949 errors : !PCIIDEX (885ea000-885eafff)

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I would backup all your data and important files immediately, and perform these steps:

Run some hard-drive diagnostics and follow these steps:

Hard Drive Diagnostic Procedure

Find your hard-drive manufacturer and run their tests.

Additional Tests:

Post a screenshot of Crystal Disk Info summary:

Screenshots and Files - Upload and Post in Seven Forums

writhziden said:

If you have an SSD, make sure the following are up to date:

SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Check for any file system errors and bad sectors using Option #2 of:

Disk Check

Use this command with Disk Check:

Code:

chkdsk C: /f /r