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Windows 7: BSODS WIN_7_DRIVER_FAULT, each driver fix, bsod moves to different one

24 Jul 2013   #1
ellecdwt

Windows 7 home premium 64 bit
 
 
BSODS WIN_7_DRIVER_FAULT, each driver fix, bsod moves to different one

Hello,

Hoping you guys can help me out again; I thought I had fixed my BSODs but a week or so later, they are back. However, they seem to happen more frequently out of game now; sometimes when I only have 1 Word doc open, others when I'm on chrome, or even with it just sitting there. I ran driver verifier and it pointed to a realtek hd audio driver, so I uninstalled it and installed an updated version. That driver has not been the cause since, but I do get weird popping noises in my speakers (like someone plugging in a headset) when I first start using the machine. The next bsod/driver verifier was my wireless lan card. I rolled it back. Still getting bsods though. Any help would be seriously appreciated; I am at the point where I want to just wipe it and reinstall, but I'd really rather not if there is an apparent issue. I've also noticed that games that I could run without any issues now seem to have a bit of lag tot hem; I'm not sure if it's connected, but it seems plausible.

Attached dump and dt grab

Thanks!


My System SpecsSystem Spec
.
24 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hello ellecdwt .

Can you uninstall Trend Micro (at least as a test) and let us know if it is still BSODing or not?

As you have one nice antivirus (MSE) already installed, you dont need anything more. Moreover, using more than one real time protection program causes various issues including severe system vulnerability to any kind of threat.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffff80003560ede, 0, 0, fffff800032ec242}

Probably caused by : ntkrnlmp.exe ( nt!RtlDispatchException+122 )

Followup: MachineOwner
---------
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL

Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
My System SpecsSystem Spec
24 Jul 2013   #3
ellecdwt

Windows 7 home premium 64 bit
 
 

Ah, I will try that. I only had MSE, and I was aware that more than one can cause issues, but had a few programs installed recently and that one must have slipped by me. I will post an update after uninstalling it. Thanks
My System SpecsSystem Spec
.

24 Jul 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

One minute ..... use this one to uninstall ....... https://esupport.trendmicro.com/solu...s/1056551.aspx .
My System SpecsSystem Spec
24 Jul 2013   #5
ellecdwt

Windows 7 home premium 64 bit
 
 

Actually, I don't see that I have it on my computer. I searched for it an some old dead shortcuts popped up, so I removed those, but Trend Micro isn't in my program list or showing up in search.
My System SpecsSystem Spec
24 Jul 2013   #6
ellecdwt

Windows 7 home premium 64 bit
 
 

Okay, I ran that uninstaller.
My System SpecsSystem Spec
24 Jul 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by ellecdwt View Post
Actually, I don't see that I have it on my computer. I searched for it an some old dead shortcuts popped up, so I removed those, but Trend Micro isn't in my program list or showing up in search.
I see. So I suggest.
Code:
tmtdi    Trend Micro TDI Driver    c:\windows\system32\drivers\tmtdi.sys
tmcomm    tmcomm    c:\windows\system32\drivers\tmcomm.sys 
tmevtmgr    tmevtmgr    c:\windows\system32\drivers\tmevtmgr.sys
Descriptions:
My System SpecsSystem Spec
24 Jul 2013   #8
ellecdwt

Windows 7 home premium 64 bit
 
 

Okay, so I ran that uninstaller first, when I went into the drivers folder tmtdi.sys was still there so i deleted it, but the other 2 were not in the folder. They were probably removed by the uninstaller, correct?
My System SpecsSystem Spec
24 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Now upload your MSINFO32.nfo file so that we can check and confirm the uninstallation.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
My System SpecsSystem Spec
24 Jul 2013   #10
ellecdwt

Windows 7 home premium 64 bit
 
 

Okay, here is the attachment. I had begun a Win 8 upgrade and had a bsod after uninstalling the blucomm bluetooth which windows said was incompatible with win 8. I've also attached the dump from that crash.
My System SpecsSystem Spec
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 BSODS WIN_7_DRIVER_FAULT, each driver fix, bsod moves to different one




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