Sporadic BSOD on a new build, varying bug check codes

r021 · 26 Jul 2013

The video card stress test didn't show anything definitive. The test showed no artifacting and the GPU's temperature topped out at 80 degrees Celsius. (I didn't run this test with the Driver Verifier enabled. Should I have done so?)

My computer doesn't get hot. However, I can't get a couple hours of normal usage out of my computer before it blue-screens. Here is a screen-shot after about 20-30 minutes. https://i.imgur.com/pFjVWpO.png

The power supply calculator recommends 480 watts. My PSU is a Corsair CX750 (750 watts).

If the wireless card may be at fault, do you want me to try running my computer without it and see if my computer continues to blue-screen? What is the proper way to disable the device?

As far a Steam goes, I'm not entirely convinced it's problematic. I've had plenty BSOD crashes without Steam even running. Two of which just now happened without any programs open except for Firefox displaying the SevenForums. I'll upload the dump files/logs in the next post.

r021 · 26 Jul 2013

These BSOD crashes are becoming more frequent. One just occured while I was running the SF Diagnostics Tool.

Arc · 26 Jul 2013

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

r021 · 26 Jul 2013

Again?

Arc · 26 Jul 2013

r021 said:

Again?

It is a Stop 0x3B.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff800035c498e, Address of the instruction which caused the bugcheck
Arg3: fffff88004095150, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

Usual causes: System service, Device driver, graphics driver, memory

Asked for memtest, if it can come out with something. But if you dont feel like .... postpone it.

Now, we have two options left before going for memtest (for memory) again or driver verifier (for device driver) again. Try another version of display driver. Install the 314.22 WHQL.

Uninstall All nvidia items in Control Panel > Programs and features
- 3D Vision Control Driver
- 3D Vision Driver
- Graphics Driver
- HD Audio Driver
- PhysX
- nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

If still it BSODs in the same way, we may need to repair services, and the easiest way to do it is a Repair Install .

r021 · 26 Jul 2013

I uninstalled one of the nvidia items in the programs list and I can't see any display on my monitor now. What am I supposed to do?

EDIT: nevermind, i got it to work with a DVI cable

r021 · 26 Jul 2013

I have a GTX 770. The nvidia website says my card doesn't support the 314.22 drivers. Is this a problem?

The only other non-beta option for the GTX 770 is the GeForce 320.18 Driver WHQL

Arc · 26 Jul 2013

r021 said:

I have a GTX 770. The nvidia website says my card doesn't support the 314.22 drivers. Is this a problem?

The only other non-beta option for the GTX 770 is the GeForce 320.18 Driver WHQL

Hmm .... did not know this fact

Install the 318.20 WHQL then.