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PC freezes - Kernel Power 41 critical error.
Hi all. I hope you can help me because I've been reading a lot of information on the net, trying fixes and I can't get rid of my problem.
I build a new PC two weeks ago and decided to install Windows 7. The system started freezing right away. At first I supposed it was outdated BIOS or drivers related so I flashed the BIOS and updated all drivers available from the Asus website. I still had crashes while navigating, playing, watching clips, etc.
The errors are always the same.
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2013-07-25T03:12:12.521610600Z
EventRecordID 8508
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Damiàn-PC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
I continued to find a solution online and read that energy saving states like sleep or hibernate could cause system hang-up so I created a custom energy plan and disabled all energy saving options. Still the same results.
At that time my system crashed quite frequently.
I think my problem is described in this Microsoft article, in scenario 3.
Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2
I don't have BSOD but I believe that's because of my system previous settings.
Last thing I tried was changing some options in flash player. Now the freezes only appear to happen when the PC is left alone for a long time.
I don't have a minidump file because I didn't have a hang since I changed the configuration you suggested.
Attached is the zipped SF folder.
I don't know what else to do. Please, can you help me?