BSOD after microupdate in HP XW4600, error 0x000000d1


  1. Posts : 6
    win 7 pro 64bit
       #1

    BSOD after microupdate in HP XW4600, error 0x000000d1


    Hi All,

    So swapped out my old dual core cpu for a quad core Q9650. Win 7 booted fine but on start up the bios asked for a microcode update.

    The update was installed and now I get a BSOD on boot up.

    I understand its a driver issue but do not know what driver is requiring an update.

    Please advise urgently, I need this computer for client who is due in on Tuesday!

    I have attached the .zip folder of the SFDiagTool
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please start afresh with a clean install of windows.
    Tell us if the BSOD's continue after that.

      My Computer


  3. Posts : 6
    win 7 pro 64bit
    Thread Starter
       #3

    Yes, I get the same BSOD if the installation disk is used to and booting from there.
      My Computer


  4. Posts : 6
    win 7 pro 64bit
    Thread Starter
       #4

    oh, hang on just read the link. I going to try this and get back to you.
      My Computer


  5. Posts : 15,026
    Windows 10 Home 64Bit
       #5

    Take your time, good luck. :)
      My Computer


  6. Posts : 6
    win 7 pro 64bit
    Thread Starter
       #6

    I have the disk for the install. When I boot from that it BSOD do I need to follow your link or does that answer your question?
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    Swapping or adding new hardware often requires one to start with a clean install.

    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    BugCheck D1, {0, 2, 8, 0}
    Probably caused by : intelppm.sys ( intelppm+2f68 )
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``

    Intelppm.sys is an Intel Processor driver which means Often a re-install is the right choice to rule out most all software causes.
      My Computer


  8. Posts : 6
    win 7 pro 64bit
    Thread Starter
       #8

    Thanks! I have the original OEM disk but it BSOD from there. Will it not do the same if I download the ISO from your link.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    Cooz1968 said:
    Thanks! I have the original OEM disk but it BSOD from there. Will it not do the same if I download the ISO from your link.
    I'm sure it wont.

    Do you have a USB?
      My Computer


  10. Posts : 6
    win 7 pro 64bit
    Thread Starter
       #10

    Yes I do. I am downloading the .iso now but it's taking a while. I also have the bios that I could update. Would you advise trying this? Also I could update the intel x38 chipset????

    Thanks for your help!
      My Computer


 

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