BSOD 5-60 minutes after boot


  1. Posts : 5
    Windows 7 Professional 64-bit
       #1

    BSOD 5-60 minutes after boot


    Good day, all. My MSI laptop running Windows 7 Professional 64-bit has been having BSOD after 5m-~1hr of running. My computer had been having increasing events like this recently, which lead to me formatting and reinstalling Windows in the last week having suspected some software issue (no I don't have the crash log from then). With this persistence in the crashing, I'm suspecting a hardware fault of some fashion. The computer seems to last longer when I'm not running memory intensive applications. It seems to crash faster running World of Tanks, Kerbal Space Program, or other games than when putzing around Windows Explorer or Firefox. Hopefully, you'll be able to interpret the log attached.

    In addition to the computer going to the BSOD, I have had other instances of the computer freezing completely in two fashions. One with the screen freezing and continuing to display the same frame with no indication that inputs through the mouse or keyboard (including Ctrl-Alt-Del) were being received. This crash form required a forced reboot with the power switch. The other style has been with the screen turning a variety of colors for several seconds before the computer rebooted itself.

    Also, in case I had somehow reinfected my computer with a virus from files I backed up prior to reinstalling Windows, I have used Avast Antivirus to scan my computer and during boot with no results. I've also run Spybot with no luck, either.

    Thank you for any feedback.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Looks like the BSOD's are occurring at the time of running BitTorrent?

    Code:
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 19:05:37.950 2013 (UTC + 6:00)
    System Uptime: 0 days 0:50:33.012
    BugCheck A, {0, 2, 0, fffff800031ef477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 18:14:27.927 2013 (UTC + 6:00)
    System Uptime: 0 days 10:49:20.988
    BugCheck A, {0, 2, 0, fffff80002c1d477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 07:24:32.944 2013 (UTC + 6:00)
    System Uptime: 0 days 0:26:43.396
    BugCheck A, {0, 2, 0, fffff800031ea477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 06:57:16.781 2013 (UTC + 6:00)
    System Uptime: 0 days 0:31:40.232
    BugCheck A, {0, 2, 0, fffff80002c1e477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 06:25:05.676 2013 (UTC + 6:00)
    System Uptime: 0 days 0:03:29.128
    BugCheck A, {0, 2, 0, fffff80002c1a477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 06:21:03.794 2013 (UTC + 6:00)
    System Uptime: 0 days 0:08:46.230
    BugCheck A, {0, 2, 0, fffff80002a07477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Fri Jul 26 06:11:16.135 2013 (UTC + 6:00)
    System Uptime: 0 days 1:17:27.571
    BugCheck A, {0, 2, 0, fffff80002fee477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Thu Jul 25 09:04:38.503 2013 (UTC + 6:00)
    System Uptime: 0 days 0:37:47.564
    BugCheck A, {0, 2, 0, fffff80002ff1477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jul 24 05:31:55.450 2013 (UTC + 6:00)
    System Uptime: 0 days 3:48:34.886
    BugCheck A, {0, 2, 0, fffff80002a04477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Wed Jul 24 01:42:27.120 2013 (UTC + 6:00)
    System Uptime: 0 days 3:30:37.182
    BugCheck A, {0, 2, 0, fffff80002a1f477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  BitTorrent.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
    Debug session time: Tue Jul 23 22:11:23.773 2013 (UTC + 6:00)
    System Uptime: 0 days 17:30:32.209
    BugCheck A, {0, 2, 0, fffff80002a0a477}
    *** WARNING: Unable to verify timestamp for netw5v64.sys
    *** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
    Probably caused by : netw5v64.sys ( netw5v64+5b7d )
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Avast! can be a possible cause of BSOD's.
    Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
    • Do not start the trial version of MalwareBytes

    You may also take a look at:

    Update the driver below:

    netw5v64.sys Thu Mar 26 22:21:24 2009
    Intel Wireless WiFi Link Driver - Driver Reference Table - netw5v64.sys

    Use the System File Checker tool and Run Disk Check:

    Make scans with -

    Reduce items at start up:
    Your Antivirus software is basically whats just needed there.
      My Computer


  3. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #3

    I only installed Avast after the crashes were happening so that's not the cause. I can disable Bittorrent and give it a go without that to see if the BSOD abates.

    After I posted here, I removed one of my two ram sticks to see if anything changes. It's only been about 20 minutes so I'm still inside the usual running time before a crash occurs.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Alright. Update the thread when you need to.
      My Computer


  5. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #5

    After some experiments I've found conflicting results.

    First, I removed one stick of RAM and swapped between then, letting the computer run for at least an hour on each. It never crashed using either. I did find that my second RAM slot seems loose, so I started suspecting that the culprit was that. I then ran the computer with both sticks in together, having now switched which stick rests in that slot, and found that it was back to crashing again. (Full disclosure, I kept running all programs as normal during those trials.)

    I thought that I'd found my problem: rather than a bad stick of ram, I have a bad slot. Then I decided to test koolkat77's suggestion about the programs I run, so I gave that a go. I switched off Bittorrent and haven't had a crash since...

    Thoughts?
      My Computer


  6. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #6

    kool, when you were looking through the crash files, other than seeing that Bittorent was running, was there anything else Bittorrent itself? Was there anything to point towards memory issues?
      My Computer


  7. Posts : 15,026
    Windows 10 Home 64Bit
       #7

    You can see in the code box above I posted. The "process name" shows bittorent.exe in all except one.
      My Computer


  8. Posts : 5
    Windows 7 Professional 64-bit
    Thread Starter
       #8

    True enough. The system ran for a day without BSOD with Bittorrent off. I let it run with it on overnight after rolling back to an earlier release version and have yet to have a fault. Thank you for your help.
      My Computer


  9. Posts : 15,026
    Windows 10 Home 64Bit
       #9

    No problem, glad I can help.
    Keep us posted.
      My Computer


 

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