Seemingly random BSODs


  1. ferngirl
    Posts : 4
    Windows 7 Home Premium 64 bit
       New #1

    Seemingly random BSODs


    Hi,
    I've been experiencing BSODs for a couple of months, but they seem to be getting more frequent recently. It's mostly when I'm running several programs (but not games), but other than that I haven't noticed anything particular. Sorry not to be more specific - I'd be really grateful for any help, and please let me know if you need any further info. Thanks a lot!

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057

    Additional information about the problem:
    BCCode: e1
    BCP1: FFFFF800037BFD50
    BCP2: 0000000000000002
    BCP3: FFFFFA8006319BA0
    BCP4: FFFFFA8006319BA0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1
      My Computer
    Quote Quote

  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    Remove McAfee antivirus and use Microsoft Security Essentials only. It is apparently the reason behind your BSOD's.

    Keep the Free version of Malwarebytes, update and make full scans separately:
    • Do not start the trial version of MalwareBytes

    You may also take a look at:

    Reduce items at start up:
    Your Antivirus software is basically whats just needed there.

    Use the System File Checker tool and Run Disk Check:

    Let us know if the BSOD's continue.
      My Computer
    Quote Quote

  4. ferngirl
    Posts : 4
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    That's great, thank you so much koolkat 77. I removed McAfee, downloaded the free version of Malwarebytes (didn't seem to have it already), and did full scans. No problems so far, so fingers crossed...

    Very grateful for your help!
      My Computer
    Quote Quote

  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    I hope you have completed the rest of the steps also. :)

    Very happy to help.
      My Computer
    Quote Quote

 

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