Brand new Laptop with multiple BSOD

Hi Mark65, Welcome to the forums You will get excellent help here from our BSOD team to diagnose the problems you are having But I personnally think you should contact your retailer has this is a brand new laptop and you should not be experiencing BSODs
If you do not want to go down that route stay on the forums and 1of the experts will be along soon :)

Mark65 said:

Hi
I would sooner fix it as I got this £1400 laptop from Tesco for well under £500 ( mispriced I think), so would rather keep it lol, I don't get many bargains.
Thanks

OK Mark , Stay with us help will be along soon :)

Please 'Grab all' and upload a new zip:

Blue Screen of Death Posting Instructions

Kaspersky is a frequent cause of BSOD's. Please remove it.

Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:

Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free

• Do not start the trial version of MalwareBytes
  

You may also take a look at:

Good & Free System Security Combination

Reduce items at start up:

Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7

Your Antivirus software is basically whats just needed there.

Use the System File Checker tool and Run Disk Check:

Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors

Upload a screenshot using:

CrystalDiskInfo

For how to upload a screenshot or file, read here

Test your Hard Drive by running:

Hard Drive Diagnostic Procedure

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Be careful before you test your RAM as this could void your warranty. If that;s the case, I would advise what Pebbly has, take it to the vendor.

Test and Diagnose RAM Issues with Memtest86+:

RAM - Test with Memtest86+

Pay close attention to part 3 of the tutorial "If you have errors"

   Tip

• Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.

You can install KIS later, if it wasn't the cause of your problems. :)