Windows 7: BSOD A clock interrupt was not received on the secondary processor

jaymo1978 · 27 Jul 2013

I keep getting a BSOD with the message "A clock interrupt was not received on the secondary processor". Its really starting to annoy me now and would really appreciate any and all help. I have been through the forum here to see if there's any suggestions but I would really appreciate some direct advice. Please help.
Thanks

YoYo155 · 27 Jul 2013

Welcome to SevenForums.

Code:

0: kd> !sysinfo cpuinfo
[CPU Information]
~MHz = REG_DWORD 4549
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 45 Stepping 7
ProcessorNameString = REG_SZ Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz
Update Signature = REG_BINARY 0,0,0,0,5,7,0,0
Update Status = REG_DWORD 2
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 70500000000

  Processor may be overclocked!
  Expected Frequency: 3600
  Actual Frequency:     4549
  Overclock Ratio:      1.26

Please remove all overclocks applied.
If you have any more bugchecks after doing so we are here to help :) .

jaymo1978 · 27 Jul 2013

I'm not aware of any overclocks on my PC. I will check my BIOS but I'm sure it's just on its standard setting. Can I adjust it manually in my BIOS? Thanks for your quick reply.

YoYo155 · 27 Jul 2013

Quote: Originally Posted by jaymo1978

I'm not aware of any overclocks on my PC. I will check my BIOS but I'm sure it's just on its standard setting. Can I adjust it manually in my BIOS? Thanks for your quick reply.

Yes you can set the BIOS back to it's optimized defaults.

kilyan · 27 Jul 2013

or increase voltages till its stable

jaymo1978 · 07 Aug 2013

I keep getting BSOD. It says many different things at any one time. I've not added any hardware recently. My BIOS is the most up to date it can be. I re-installed Windows 7. Please tell my processor isn't done for. I've attached my file below for the geniuses here to peruse. HELP and Thanks.

Arc · 07 Aug 2013

Hello jaymo1978.
It appears that you havent taken the suggestion given by YoYo155 in BSOD A clock interrupt was not received on the secondary processor

Code:

CPUID:        "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed:     3600
CurrentSpeed: 4549

As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

And, requesting the mods to merge it with your earlier thread. Continue there. Please dont create multiple threads for a single issue.

jaymo1978 · 07 Aug 2013

I actually reset all my BIOS defaults. I will try again. It stopped happening for a while unsure if there's something that automatically over clocks my processor. I think it might be something to do with my graphics card. It seems to run very hot.

Arc · 07 Aug 2013

After resetting the BIOS to defaults, answer two more questions please.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
Also let us know about the wattage of the PSU.

Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

jaymo1978 · 07 Aug 2013

Apologies for the separate thread before. I'm new to all this. I have reset my BIOS as directed and reset my motherboard to all defaults and i have updated the BIOS to the most current version. I have attached a Speccy screenshot. I did the power calculator and im only using about 300w power and my PSU is a Corsair TX650w so is more than capable. Anymore suggestions would be greatly helpful. No BSOD as yet..........