New
#1
BSOD system_service_exception
BSOD system_service_exception
have been using computer for awhile with no problems then about a month ago started to crash, on most of the crashes the error is system_service_exception.
BSOD system_service_exception
have been using computer for awhile with no problems then about a month ago started to crash, on most of the crashes the error is system_service_exception.
There seems to be no new BSOD dump collected, please follow this -
NoteFirst, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.
Reduce items at start up:
Your Antivirus software is basically whats just needed there.
Make scans with -
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
As an alternative, many people recommend the use of Total Mounter or Magic ISO
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Microsoft Security Essentials - Microsoft Windows
Malwarebytes Free
- Do not start the trial version of MalwareBytes
You may also take a look at:
Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker
Run Disk Check in Windows 7 for Bad Sectors & Errors
Upload a screenshot using:
For how to upload a screenshot or file, read here
Test your Hard Drive by running:
Test and Diagnose RAM Issues with Memtest86+:
Pay close attention to part 3 of the tutorial "If you have errors"
Tip
- Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
Let us know the results.