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Windows 7: Help BSOD

19 Oct 2009   #1
dowen01

Windows 7 Enterprise
 
 
Help BSOD

Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 2057 Extra information about the problem BCCode: 124 BCP1: 00000000 BCP2: 87570024 BCP3: F2000040 BCP4: 00000800 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x124_GenuineIntel__UNKNOWN Server information: 86de8a17-4dba-4e2d-ac4a-a02859ed6813 Any ideas guys?


My System SpecsSystem Spec
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19 Oct 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dowen01 View Post
Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.4 Locale ID: 2057 Extra information about the problem BCCode: 124 BCP1: 00000000 BCP2: 87570024 BCP3: F2000040 BCP4: 00000800 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Bucket ID: 0x124_GenuineIntel__UNKNOWN Server information: 86de8a17-4dba-4e2d-ac4a-a02859ed6813 Any ideas guys?

Any chance you can go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us.

Let us know if yoou need help with any of this

Ken
My System SpecsSystem Spec
19 Oct 2009   #3
H2SO4

Win7x64
 
 

0x124 = Machine Check Exception

It's a hardware error report being passed along by Windows. Make sure the box is not over-clocked or under-cooled. Run memory diagnostics. Remove any new hardware as a test, in particular if it was added just prior to the onset of crashes.
My System SpecsSystem Spec
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20 Oct 2009   #4
dowen01

Windows 7 Enterprise
 
 

There has been no new hardware and it has 7 fans lol ps here is the dmp file
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20 Oct 2009   #5
H2SO4

Win7x64
 
 

Quote   Quote: Originally Posted by dowen01 View Post
There has been no new hardware and it has 7 fans lol ps here is the dmp file
This is a cut'n'paste from the debugger's automated analysis of your minidump (unclouded by potential personal bias):
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
As a suggestion, try updating your BIOS, updating all drivers, and have a go at running memory diagnostics.

Beyond that, it's time to start ripping out non-essential hardware in the hope that a culprit will be identified through a sudden lack of ongoing BSODs.
My System SpecsSystem Spec
27 Jun 2010   #6
buliij

windows7
 
 

Hi guys

My notebook suddenly shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000013
BCP2: 00000002
BCP3: 00000001
BCP4: 8404D0AC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

what should I do?
My System SpecsSystem Spec
27 Jun 2010   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by buliij View Post
Hi guys

My notebook suddenly shutdown

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 00000013
BCP2: 00000002
BCP3: 00000001
BCP4: 8404D0AC
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

what should I do?
The first thing you should is to start your own thread. You will get so much more help in a current thread than one that 8 months old.

Also with BSOD's we need the actual dmp file created when you computer crashed. Please use these instructions to find and upload them to use.

thanks

Ken
My System SpecsSystem Spec
27 Jun 2010   #8
buliij

windows7
 
 

dmp file

Thank you
My System SpecsSystem Spec
27 Jun 2010   #9
ttran

Microsoft Window 7 Professional 32 bit
 
 

rt86win7.sys is blamed, and it's your RealTek networking driver.
It's most likely the driver that's at fault, but it could also be an issue with the card itself.

I would first try downloading the most current Windows 7 driver from the Realtek website: Realtek
Then uninstall the currently installed network drivers,
Then install the one you downloaded
Code:
BugCheck A, {13, 2, 1, 8404d0ac}

Unable to load image \SystemRoot\system32\DRIVERS\Rt86win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt86win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt86win7.sys
Probably caused by : Rt86win7.sys ( Rt86win7+c209 )

Followup: MachineOwner
---------
Update these out of date drivers:
Code:
AGRSM    AGRSM.sys    Mon Nov 10 21:56:37 2008 (49184BA5)
ATKACPI  ATKACPI.sys  Thu Dec 14 14:11:57 2006 (4580F93D)
Let us know if you need help

Tuan
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27 Jun 2010   #10
buliij

windows7
 
 

thank you
It seems working
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