Windows 7: BSOD after updating Nvidia drivers

kelpto · 09 Aug 2013

Here's a ss of Speccy after playing GW2 for about an hour.
Edit: Took another look, CPU has gone up a bit (kelpto-temp2)

koolkat77 · 09 Aug 2013

Quote: Originally Posted by usasma

If it's a Desktop, ensure that:
- the video card cooler is free of dust/clogs
- the video card has adequate power and that the connectors are firmly seated
- the video card cooler fan is working/moves freely
- the video card has adequate cool airflow (as it passes through the case). You can test this by opening the case and pointing a house fan at the video card.

If it's a Laptop, blow out all vents with canned air (don't use an air compressor or a vacuum as they can cause damage) and ensure that the fan is working. Place the laptop on a hard surface when using it (or use a cooling pad).

Apply new thermal paste to the CPU.

Test your Hardware for Stability and Heat Problems with Prime95:

Stress Test With Prime95

How to Stress Test a Video Card with Furmark:

Video Card - Stress Test with Furmark

Test your CPU Stability with IntelBurnTest:

CPU - Stress Test Using IntelBurnTest

Monitor temps with Speccy or HWmonitor during these tests.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {401, fffff6fb800085d0, 8000000027a2b863, fffff6fb800084d0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2092a )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000000401, The subtype of the bugcheck.
Arg2: fffff6fb800085d0
Arg3: 8000000027a2b863
Arg4: fffff6fb800084d0

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_401

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  Gw2.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff8000db3859c to fffff8000dad7c00

STACK_TEXT:  
fffff880`0a0d7708 fffff800`0db3859c : 00000000`0000001a 00000000`00000401 fffff6fb`800085d0 80000000`27a2b863 : nt!KeBugCheckEx
fffff880`0a0d7710 fffff800`0db0b3f8 : 00000000`00000001 00000000`00000038 80000000`27a2b863 00000000`0000000c : nt! ?? ::FNODOBFM::`string'+0x2092a
fffff880`0a0d7810 fffff800`0daa8196 : fffffa80`0b60d3f8 00000000`00000000 00000000`00000000 00000000`0000000c : nt!MiDeletePteRange+0x291
fffff880`0a0d7890 fffff800`0daa8ca6 : fffffa80`0b60d060 00000000`00000000 fffff700`01080000 fffff700`01080488 : nt!MiRemoveWorkingSetPages+0x196
fffff880`0a0d7910 fffff800`0ddadcba : fffff8a0`02f01a10 00000000`00000001 00000000`00000000 fffffa80`0b5e4b50 : nt!MmCleanProcessAddressSpace+0x4ca
fffff880`0a0d7960 fffff800`0dd92188 : 00000000`00000000 00000000`00000001 00000000`fffdb000 00000000`00000000 : nt!PspExitThread+0x56a
fffff880`0a0d7a60 fffff800`0dad6e93 : fffffa80`0b60d060 00000000`00000000 fffffa80`0b5e4b50 00000000`01d830a0 : nt!NtTerminateProcess+0x138
fffff880`0a0d7ae0 00000000`771715da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e318 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771715da


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+2092a
fffff800`0db3859c cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+2092a

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5147d9c6

FAILURE_BUCKET_ID:  X64_0x1a_401_nt!_??_::FNODOBFM::_string_+2092a

BUCKET_ID:  X64_0x1a_401_nt!_??_::FNODOBFM::_string_+2092a

Followup: MachineOwner
---------

kelpto · 11 Aug 2013

I ran the Prime95 test for a bit, and my CPU temp got up to 80C. I'll have a look at getting some thermal paste during the week.
Thanks for your help so far!

kelpto · 16 Aug 2013

Hello again,

I finally got around to getting some thermal paste, but after cleaning and applying it, IntelBurnTest still gets it up to around 72C before I kill it. This was straight after I applied the paste though, so it might need some sort of waiting period? I'll look into getting a new CPU cooler if this keeps up.

Britton30 · 16 Aug 2013

With IBT 72C is fine, the max (Tjmax) for that CPU is 101C. IT should not get so hot with Prime95 though unless you have the newest version. If using the stock CPU cooler, throw it away and get a good one. Let us know your budget and what case you have and we can make recommendations.

To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

Your System Specs here.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.:)
Full instructions are in the tutorial.

kelpto · 17 Aug 2013

I've updated my specs using SystemInfo.
It is a custom build (my first ever as well), but it was worked perfectly up until a couple of weeks ago when I started getting blue screens (I have had it for over a year).
The cooler is just the stock one, my case is a Cooler Master HAF912 (so mid-size). Budget is probably <$50, although I'm not sure what's what when it comes to CPU coolers.

Britton30 · 17 Aug 2013

It seems the case is 9" wide so should accommodate a decent cooler. To be sure, measure from the surface of the CPU to the side panel, less 1/4", 7MM would be the tallest cooler you can use.
I have a mate in OZ who uses this place. The first one is what I have.
CoolerMaster Hyper 212 EVO CPU Cooler [RR-212E-20PK-R1] - $45.00 : PC Case Gear

CoolerMaster Hyper TX3 Evo [RR-TX3E-28PK-R1] - $25.00 : PC Case Gear

Silverstone 120mm AR01 CPU Cooler [SST-AR01] - $49.00 : PC Case Gear

Deepcool Frostwin CPU Cooler [CFAN-FROSTWIN] - $59.00 : PC Case Gear

Here's their whole offering.

CPU Cooling

kelpto · 17 Aug 2013

Ok, I'll measure it up and then make a choice, thanks for your advice!

kelpto · 19 Aug 2013

Back again....

I bought and installed a new CPU cooler, which seems to have done the trick regarding my high temps (I did a standard IBT and highest was 58-59C).
However, I got another blue screen, this time code DE (minidump attached). I think this said something about having to do with a driver?
I have run driver verifier previously and couldn't even get past the windows logo before I got a blue screen.

kelpto · 19 Aug 2013

I think the problem may be in my CPU

I decided to try IntelBurnTest again and it passed the standard and high tests, however while running very high I got a blue screen (minidump attached).