Daily BSOD 0x124 (few times a day)

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  1. Posts : 24
    Windows 7 Professional x64, Windows 8 Pro x64
       #1

    Daily BSOD 0x124 (few times a day)


    Don't know what to do!
    Getting this BSOD on Windows 7, Windows 8 (fresh install) so it must be a Hardware failure/problem.
    The system just freezes (mouse, keyboard, sound) picture is still there and then restarts or I have to push the restart button

    Have 4 minidumps from win7 and 3 from win8 (installed 2 day ago) all the same

    System:
    Q6600 G0 (stock 2.4GHz) cooled with Scythe Mugen (2x 120mm)
    Asus P5QL-E
    8GB DDR2 (2x2GB Corsair, 2x2GB Kingston)
    Asus nVidia 560Ti (320.49 drivers)
    PSU: 850w LC Power Arkangel (looks same as the Thermaltake Toughpower / same internals)

    OS: Windows 7 Pro x64 and Windows 8 Pro x64 (currently)

    All the BSOD's are the same.

    My dump analysis:
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
     
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa8008b688f8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
     
    Debugging Details:
    ------------------
     
     
    BUGCHECK_STR:  0x124_GenuineIntel
     
    CUSTOMER_CRASH_COUNT:  1
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    CURRENT_IRQL:  0
     
    STACK_TEXT:  
    fffff880`02df76f0  fffff800`10777687 : 00000000`00000000 fffffa80`08b688d0  fffff800`106f2020 00000000`20206f49 : nt!WheapCreateLiveTriageDump+0x81
    fffff880`02df7c20  fffff800`1056a0e7 : fffffa80`08b688d0 fffff800`1056b028  fffff800`106f2020 00000000`00000001 :  nt!WheapCreateTriageDumpFromPreviousSession+0x3b
    fffff880`02df7c50  fffff800`1056b04d : fffff800`106f1fc0 fffff800`1056b028  fffff800`106f2020 fffffffe`9a5f4400 : nt!WheapProcessWorkQueueItem+0x57
    fffff880`02df7c90  fffff800`104a12a1 : fffff800`1068f110 fffffa80`06a1b380  fffff800`104b1b00 fffff800`1068f100 :  nt!WheapWorkQueueWorkerRoutine+0x25
    fffff880`02df7cc0  fffff800`10435fd9 : 00000000`00000000 00000000`00000080  fffff800`104a1160 fffffa80`06a1b380 : nt!ExpWorkerThread+0x142
    fffff880`02df7d50  fffff800`104ea7e6 : fffff880`009bf180 fffffa80`06a1b380  fffff880`009cae40 fffffa80`06a21040 : nt!PspSystemThreadStartup+0x59
    fffff880`02df7da0  00000000`00000000 : fffff880`02df8000 fffff880`02df2000  00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16
     
     
    STACK_COMMAND:  kb
     
    FOLLOWUP_NAME:  MachineOwner
     
    MODULE_NAME: GenuineIntel
     
    IMAGE_NAME:  GenuineIntel
     
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
     
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_BUS_PRV
     
    Followup: MachineOwner
    And error report:

    Code:
    ===============================================================================
    Common Platform Error Record @ fffffa8008b688f8
    -------------------------------------------------------------------------------
    Record Id     : 01ce8f4bf47c66ba
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/2/2013 6:46:13 (UTC)
    Flags         : 0x00000002 PreviousError
     
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b68978
    Section       @ fffffa8008b68a50
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
     
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000006fb
    Processor ID  : 0x0000000000000000
     
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b689c0
    Section       @ fffffa8008b68b10
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
     
    Local APIC Id : 0x0000000000000000
    CPU Id        : fb 06 00 00 00 08 04 00 - bd e3 00 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
     
    Proc. Info 0  @ fffffa8008b68b10
     
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b68a08
    Section       @ fffffa8008b68b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
     
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xb200004000000800
    Eventviewer reports: For Processor APIC ID: 0,1,2 and 3 (all 4 cores)
    Code:
    A fatal hardware error has occurred.
     
    Reported by component: Processor Core
    Error Source: Machine Check Exception
    Error Type: Bus/Interconnect Error
    Processor APIC ID: 0
     
    The details view of this entry contains further information.
    What I tryed/did:
    - Memtest86 for 16h all pass (9 total)
    - OCCT CPU Test (4h) max temp 62°C (143F) no errors
    - Prime95 FFT still running (4h+ at the moment) max temp 58°C (136F) pass (still running)
    - Reinstalled Windows (from 7 to 8) fresh install
    - Checked HDD, Seagate DOS tool, Windows CHKDSK, SFC /SCANNOW... (HHD is OK)
    - Removed/reinstalled graphics drivers (latest WHQL, previous working 314,07)


    My suggestions:
    - Power supply (will try with another one tomorrow)
    - Graphics card (will try with another one after PSU check)
    - CPU (don't know how to test it other than replacing it or trying it in another system)
    - Motherboard (if the CPU isn't the problem)

    Bonus:
    Can play games (BF3...) with no problems at all, system doesn't crash)
    Can run stress test (CPU, GPU...) with no problems at all, system doesn' crash)

    As long as the system isn't idling, stationary. (the system is at load, games, stress...) it's all fine.
    When surfing or doing normal work (word) it's going to BSOD (0x124) or it's going to happen later on.

    The BSOD sometimes happens on windows starting (after BIOS post).

    All that started on one day that I was not at home but the PC was running an few power outages happend (so the system started over and over / power outage on startup)
    Last edited by Djsajmy; 02 Aug 2013 at 08:56.
      My Computer

  2.    #2

    Please follow - Blue Screen of Death (BSOD) Posting Instructions

    Thanks for the steps you have already carried out so far :)
      My Computer


  3. Posts : 24
    Windows 7 Professional x64, Windows 8 Pro x64
    Thread Starter
       #3

    Can't use the SF_Diagnostic_Tool.exe on Windows 8 (or can't get it to work).
      My Computer

  4.    #4

    It should run on Windows 8, unless there's a different version of the Windows 8 Forum, give two seconds, and I'll check for you.
      My Computer

  5.    #5

    Here's the Windows 8 thread - Blue Screen of Death (BSOD) Posting Instructions

    It still seems to point to the Windows 7 thread though; why doesn't the program work?
      My Computer


  6. Posts : 24
    Windows 7 Professional x64, Windows 8 Pro x64
    Thread Starter
       #6

    I get "Could not find the file" for everything else but the Minidump, update and msinfo
      My Computer

  7.    #7

    The files are non-existent on your system, or have been moved from their original location. Upload the files which you can, and then we'll gather the other troubleshooting files manually.
      My Computer


  8. Posts : 24
    Windows 7 Professional x64, Windows 8 Pro x64
    Thread Starter
       #8

    Ok, it worked :) problem with permissions!
    Will add the zip to my first post!
      My Computer

  9.    #9

    Code:
    BugCheck 124, {0, fffffa8008b688f8, 0, 0}
    
    Probably caused by : GenuineIntel[
    Code:
    1: kd> !errrec fffffa8008b688f8
    ===============================================================================
    Common Platform Error Record @ fffffa8008b688f8
    -------------------------------------------------------------------------------
    Record Id     : 01ce8f4bf47c66ba
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 8/2/2013 6:46:13 (UTC)
    Flags         : 0x00000002 PreviousError
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b68978
    Section       @ fffffa8008b68a50
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000006fb
    Processor ID  : 0x0000000000000000
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b689c0
    Section       @ fffffa8008b68b10
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : fb 06 00 00 00 08 04 00 - bd e3 00 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa8008b68b10
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa8008b68a08
    Section       @ fffffa8008b68b90
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 0 Bank 0)
      Status      : 0xb200004000000800
    It seems to be a generic timeout error, the CPU has raised a Machine Check Exception indicating a hardware failure or a hardware problem.

    The clock speeds and motherboard information, haven't been retained in this Minidump, therefore I've asked the questions regarding this below:

    Update BIOS (if possible):

    Code:
    American Megatrends Inc. 0905, 1.12.2008
    Please check for any possible BIOS updates for your motherboard, updating the BIOS, usually solves many hardware related issues. Ensure you flash the BIOS with the exact version of your motherboard model including the Revision number. Otherwise, you could end up irreversibility corrupting your BIOS.

    Do you have the latest chipset driver?

    CPU:

    Enable "Round off checking" before the test (see first post below tutorial).

    Run the Small FFT's, Large FFT's and Blend test each for a few hours. Monitor the temperature closely, and do not let the temperature exceed 80*C; stop the test immediately if this temperature is met.

    Boot into your BIOS, and then post the values for the 3.3V, 5V and 12V rails.

    Are you overclocking any hardware, this means the CPU, GPU or RAM?

    If so, please reset your BIOS back to your defaults:
      My Computer


  10. Posts : 24
    Windows 7 Professional x64, Windows 8 Pro x64
    Thread Starter
       #10

    1. No need to update BIOS it's the same as long as I have that CPU. (Also did a BIOS reset) Could the BIOS be damaged by the power outages ?

    2. Prime95 test are running ~8hrs (at the moment Large FFT) max temp 58°C (136F)

    3. Checked the voltages in OCCT while running CPU Test (3.3v and 5v were OK, 12v a bit under 12(11,89v)

    4. No overclocking (CPU stock, memory at 5.5.5.15 1.8v) CPU voltage 1.2875v
      My Computer


 
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