BSOD usualy when surfing the web


  1. Posts : 4
    Braga
       #1

    BSOD usualy when surfing the web


    In attachment goes the 3 lastest dump files, i have been updating drivers and just recently updated my bios
    any help will be helpfull :)
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Please download this tool | Download
    Copy the content of the report and post it here.
      My Computer


  3. Posts : 4
    Braga
    Thread Starter
       #3

    Here it is


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-FTV6P-PC7CX-8TFF7
    Windows Product Key Hash: QfoshR+unxXfMlX5NFo0AMlrVUo=
    Windows Product ID: 00359-OEM-8992687-00093
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {30D32853-FB2B-4AD4-BB53-A30DC239A799}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{30D32853-FB2B-4AD4-BB53-A30DC239A799}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8TFF7</PKey><PID>00359-OEM-8992687-00093</PID><PIDType>2</PIDType><SID>S-1-5-21-1109684632-3255311488-1706834622</SID><SYSTEM><Manufacturer>MEDIONPC</Manufacturer><Model>MS-7502</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20100113000000.000000+000</Date></BIOS><HWID>A59A3207018400F8</HWID><UserLCID>0816</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MEDION</OEMID><OEMTableID>MEDIONAG</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800093-02-2070-7601.0000-1732013
    Installation ID: 007022496952633782281016897881432406206242752534561752
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8TFF7
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 02-08-2013 18:58:24
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAIAAgABAAEAAQABAAAAAQABAAEAonY+qTYOTjQ67EIDpIca1N6IIDIaO0xY
    
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			MEDION		MEDIONAG
      FACP			MEDION		MEDIONAG
      HPET			MEDION		MEDIONAG
      MCFG			MEDION		MEDIONAG
      SLIC			MEDION		MEDIONAG
      My Computer

  4.    #4

    On the case of your PC, what is the Windows edition? E.g Windows 7 Home Premium

    Please do not state the 25 character key.
      My Computer


  5. Posts : 4
    Braga
    Thread Starter
       #5

    x BlueRobot said:
    On the case of your PC, what is the Windows edition? E.g Windows 7 Home Premium

    Please do not state the 25 character key.
    windows 7 Home premium
      My Computer

  6.    #6

    Your original BIOS version within the dump file is 2008, Windows 7 wasn't released until July 2009. It's impossible to have a valid OEM_SLP key. Please format and install with a genuine key.
      My Computer


  7. Posts : 4
    Braga
    Thread Starter
       #7

    x BlueRobot said:
    Your original BIOS version within the dump file is 2008, Windows 7 wasn't released until July 2009. It's impossible to have a valid OEM_SLP key. Please format and install with a genuine key.
    I have updated my bios today its version is from 2010, the most recent dump file happened after that and says it was caused by win32k.sys
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    zoruko said:
    x BlueRobot said:
    Your original BIOS version within the dump file is 2008, Windows 7 wasn't released until July 2009. It's impossible to have a valid OEM_SLP key. Please format and install with a genuine key.
    I have updated my bios today its version is from 2010, the most recent dump file happened after that and says it was caused by win32k.sys
    You don't understand, an OEM couldn't have a license for Windows 7 that long before it was released
    regardless of when you updated your BIOS.
      My Computer

  9.    #9

    I know, but originally it was 2008, and this predates the release of Windows 7 to manufacturers, therefore it's impossible to have a valid OEM_SLP key (used by the manufacturer at factory).

    4) No discussion of piracy or anything illegal is allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
    Please read - https://www.sevenforums.com/general-d...ease-read.html
      My Computer


 

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