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Windows 7: BSOD when playing a game, error 0x000000e1

03 Aug 2013   #1

BSOD when playing a game, error 0x000000e1

I got blue screen today, It has 0x0000001E. by the driver nvlddmkm.sys

The bug check string says KMODE_EXCEPTION_NOT_HANDLED

I'm not sure what graphics driver version to go with because i've had all sorts of driver problems. I will attach the .dmp file and my system information.

I've not had a this particular blue screen before and I haven't had any problems on my computer for a while until earlier when I updated flash player to the latest version, about an hour later when I was on the main menu on a game called War Thunder I got a BSOD with the errors that are shown above. I don't know what it is exactly. but the fact that it says its a graphics driver but I've never had this error before today and I haven't recently updated the graphics driver, so I think it's to do with updating Adobe Flash Player.
I have already tried to roll back to an earlier date and I already have tried different graphics drivers but they don't work.

Any help is nice. thanks.

My System SpecsSystem Spec
03 Aug 2013   #2


Here is my system information and the BSOD dmp file.
My System SpecsSystem Spec
03 Aug 2013   #3
x BlueRobot


BugCheck 1E, {0, 0, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
0: kd> lmvm PLTGC
start             end                 module name
fffff880`02c36000 fffff880`02dc6000   PLTGC    T (no symbols)           
    Loaded symbol image file: PLTGC.sys
    Image path: \SystemRoot\system32\drivers\PLTGC.sys
    Image name: PLTGC.sys
    Timestamp:        Thu Nov 15 02:04:25 2012 (50A44DA9)
    CheckSum:         00153102
    ImageSize:        00190000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your C-Media USB Audio Driver (WDM) seems to be causing problems, please update the driver from here - USB Audio,USB 2.0 audio chip,AEC chip,Audio voice processor--C-Media Electronics, Inc.

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`05ada000 fffff880`065bf000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your nVidia graphics card driver seems to be causing problems, please update to the latest WHQL version of the driver from here - NVIDIA Driver Downloads - Advanced Search

Version: 320.49
Release Date for Desktops and Notebooks : July 1st 2013
In Device Manager:
0: kd> lmvm athrx
start             end                 module name
fffff880`04c90000 fffff880`04de8000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Tue Jun 09 19:06:49 2009 (4A2EA4B9)
    CheckSum:         0015FE99
    ImageSize:        00158000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update your Atheros network adapter driver from your motherboard support page, or go to Device Manager and take note of the model number, and then update the adapter from here - ATHEROS drivers for Microsoft Windows (Atheros?????)
My System SpecsSystem Spec

03 Aug 2013   #4


Which USB audio driver do I download? I am using the latest Nvidia graphics drivers and I've already updated the Network adapter. Thanks for the help mate. If I encounter anymore problems I'll let you know.
My System SpecsSystem Spec
03 Aug 2013   #5


right the problem is that whenever I start my computer now, after it says starting windows. I get "saving power mode" appear on my monitor, then whenever I move my mouse I get put on the log on screen, very annoying. It was caused by updating the plantronics headset driver. Is there anyway around this. And here is my updated system specs now.
My System SpecsSystem Spec

 BSOD when playing a game, error 0x000000e1

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