BSOD when playing a game, error 0x000000e1

  1.    #1

    BSOD when playing a game, error 0x000000e1


    I got blue screen today, It has 0x0000001E. by the driver nvlddmkm.sys

    The bug check string says KMODE_EXCEPTION_NOT_HANDLED

    I'm not sure what graphics driver version to go with because i've had all sorts of driver problems. I will attach the .dmp file and my system information.

    I've not had a this particular blue screen before and I haven't had any problems on my computer for a while until earlier when I updated flash player to the latest version, about an hour later when I was on the main menu on a game called War Thunder I got a BSOD with the errors that are shown above. I don't know what it is exactly. but the fact that it says its a graphics driver but I've never had this error before today and I haven't recently updated the graphics driver, so I think it's to do with updating Adobe Flash Player.
    I have already tried to roll back to an earlier date and I already have tried different graphics drivers but they don't work.

    Any help is nice. thanks.
      My Computer


  2. Posts : 1,928
    Thread Starter
       #2

    Here is my system information and the BSOD dmp file.
      My Computer

  3.    #3

    Code:
    BugCheck 1E, {0, 0, 0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e )
    Code:
    Usual causes:  Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS
    Code:
    0: kd> lmvm PLTGC
    start             end                 module name
    fffff880`02c36000 fffff880`02dc6000   PLTGC    T (no symbols)           
        Loaded symbol image file: PLTGC.sys
        Image path: \SystemRoot\system32\drivers\PLTGC.sys
        Image name: PLTGC.sys
        Timestamp:        Thu Nov 15 02:04:25 2012 (50A44DA9)
        CheckSum:         00153102
        ImageSize:        00190000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your C-Media USB Audio Driver (WDM) seems to be causing problems, please update the driver from here - USB Audio,USB 2.0 audio chip,AEC chip,Audio voice processor--C-Media Electronics, Inc.

    Code:
    0: kd> lmvm nvlddmkm
    start             end                 module name
    fffff880`05ada000 fffff880`065bf000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
        CheckSum:         00AB87FF
        ImageSize:        00AE5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your nVidia graphics card driver seems to be causing problems, please update to the latest WHQL version of the driver from here - NVIDIA Driver Downloads - Advanced Search

    Version: 320.49
    Release Date for Desktops and Notebooks : July 1st 2013
    In Device Manager: 9.18.13.2049
    Code:
    0: kd> lmvm athrx
    start             end                 module name
    fffff880`04c90000 fffff880`04de8000   athrx    T (no symbols)           
        Loaded symbol image file: athrx.sys
        Image path: \SystemRoot\system32\DRIVERS\athrx.sys
        Image name: athrx.sys
        Timestamp:        Tue Jun 09 19:06:49 2009 (4A2EA4B9)
        CheckSum:         0015FE99
        ImageSize:        00158000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please update your Atheros network adapter driver from your motherboard support page, or go to Device Manager and take note of the model number, and then update the adapter from here - ATHEROS drivers for Microsoft Windows (Atheros?????)
      My Computer


  4. Posts : 1,928
    Thread Starter
       #4

    Which USB audio driver do I download? I am using the latest Nvidia graphics drivers and I've already updated the Network adapter. Thanks for the help mate. If I encounter anymore problems I'll let you know.
      My Computer


  5. Posts : 1,928
    Thread Starter
       #5

    right the problem is that whenever I start my computer now, after it says starting windows. I get "saving power mode" appear on my monitor, then whenever I move my mouse I get put on the log on screen, very annoying. It was caused by updating the plantronics headset driver. Is there anyway around this. And here is my updated system specs now.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:44.
Find Us