BlueScreen BCCode: 109

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  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BlueScreen BCCode: 109


    Hello everyone. I recently bought a computer. And since I "think" I knew how to install Windows 7. I installed myself and then installed all drivers. Today I got 2 blue screens and I have no idea why. I usually check any new drivers for my graphic card, should I also check for new drivers for my motherboard? Everytime I go to my motherboard website there are many drivers and I dont know what should I install. I recently have only installed drivers for my graphic card. All my motherboard drivers I installed the ones from the CD's it came with. I hope anyone can help me. And sorry for my bad English.
    Take care all
    Last edited by Kostas999; 03 Aug 2013 at 19:40. Reason: Change
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #2

    Please follow the instructions here to get BSOD help:

    System Info - See Your System Specs

    Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I'm sorry but I didnt understand very all. I did Grab All. Now I have a folder with some files what now?
      My Computer


  4. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #4

    Attach the .ZIP file to your next reply using the little paperclip icon

    Attachment 279641
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Golden said:
    Attach the .ZIP file to your next reply using the little paperclip icon

    Attachment 279641
    Ok, done. I'm very sorry it's hard for me to understand everything
      My Computer


  6. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #6

    OK. You seem to have missed the SystemInfo.txt file in your attachment - please add that again.
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Golden said:
    OK. You seem to have missed the SystemInfo.txt file in your attachment - please add that again.
    Okay, I did grab all again, and now I kept waiting and nothing show up. So I press launch driver verifier and now
    it open one thing with alot of options what do I do?
    And also I'm using windows update at the same time I'm doing this, is there any problem?

    Everytime I click system info it gives Microsoft.NET Framework error.
    I did Grab All twice and when comes to system info it opens the System Info program but it just stays there.Nothing happens
      My Computer


  8. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #8

    OK. Do this:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click Copy - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the tool here in your next reply
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {9C2B44A5-748D-460A-B6A4-0CD3DCD44495}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{9C2B44A5-748D-460A-B6A4-0CD3DCD44495}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2825455996-2400347135-3862718331</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704</Version><SMBIOSVersion major="2" minor="7"/><Date>20121018000000.000000+000</Date></BIOS><HWID>D1B03B07018400FE</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Versão do serviço de licenciamento de software: 6.1.7601.17514
    
    Nome: Windows(R) 7, Ultimate edition
    Descrição: Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID da Activação: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
    PID Expandido: 00426-00178-926-600006-02-2070-7600.0000-1722013
    ID da Instalação: 004810636934420975411792995416840553448386907473993024
    URL de Certificado do Processador: http://go.microsoft.com/fwlink/?LinkID=88338
    URL de Certificado do Computador: http://go.microsoft.com/fwlink/?LinkID=88339
    URL da Licença de Utilização: http://go.microsoft.com/fwlink/?LinkID=88341
    URL de Certificado da Chave do Produto: http://go.microsoft.com/fwlink/?LinkID=88340
    Chave de Produto Parcial: HYRR2
    Estado da Licença: Licenciado
    Contagem de rearmamentos restantes do Windows: 4
    Hora fidedigna: 04-08-2013 02:17:59
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 6:23:2013 13:00
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAABAAAAAgABAAEAln2A3bzT4NvqAmI0St14c36msoKyVtydlmM=
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            ALASKA        A M I
    FACP            ALASKA        A M I
    HPET            ALASKA        A M I
    MCFG            ALASKA        A M I
    FPDT            ALASKA        A M I
    SSDT            IdeRef        IdeTable
    SSDT            IdeRef        IdeTable
    SSDT            IdeRef        IdeTable
    BGRT            ALASKA        A M I
    SLIC            HPQOEM        SLIC-MPC
    Last edited by Brink; 03 Aug 2013 at 21:03. Reason: code box
      My Computer


  10. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #10

    Kostas999 said:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Product ID: 00426-OEM-8992662-00006

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT IdeRef IdeTable
    SSDT IdeRef IdeTable
    SSDT IdeRef IdeTable
    BGRT ALASKA A M I
    SLIC HPQOEM SLIC-MPC
    The only way to have an HP OEM report genuine on an ASUS installation is through the use of a loader to bypass the Windows validation check. Your installation is counterfeit.

    My advice is to revert to the original installation that accompanied the computer at the time of purchase.
      My Computer


 
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